Product Designer (EMEA)

Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.

At Hotjar, we’re creating Product Experience Insights software for digital product teams. We help show how users behave and what they feel strongly about, so product teams can deliver real value, fast.

This position is to join the Engage & Retain tribe, the one responsible for the core product. Reporting to a Product Design Lead, we are looking for a Product Designer who is passionate about creating elegant solutions to complex problems, to help design the future of Hotjar – a solution used by thousands of users worldwide. Product Designers play an important role here by creating simple, engaging experiences, and iteratively improving the user journey. We appreciate designers who think in systems, are eager to validate their work, can communicate effectively, and love collaboration and feedback.

Hotjar is a flourishing startup that gives thousands of website owners, teams, and professionals the tools needed to discover how their visitors are really using their sites. This is an excellent remote career opportunity within our Product & Engineering department, playing an important part in delivering the next wins for Hotjar.

As a Product Designer you will:

• Create thoughtful and appropriate solutions to design challenges of all sizes, by translating research insights into simple and engaging user interfaces that satisfy user needs, business requirements, and technical constraints.

• Translate wireframes and experiences into high-fidelity visual composites with attention to interaction design, following style and brand guidelines.

• Work within a multi­disciplinary product team, leading the design process, facilitating design discussions, and validating product/experience changes.

• Produce and impress customers with engaging first-time experiences; impact our activation customer rate.

• Work on transversal initiatives to create a consistent experience across the Hotjar product portfolio.