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Square

Product Designer, Conversations

Full-timeProduct Designer$177,300-$216,700*
Remote
Health insurance
Paid time off
Employee discount programs
Parental leave
This job offer is closed.
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Company Description

Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.

Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. As our sellers scale, so do our solutions. We all grow together.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.

Job Description

As a Product Designer on the Conversations team, you will work on a small, fast paced team to grow one of our most promising new products, Square Messages, a messaging platform for sellers to connect with customers and grow their business. Messages is also home to Square Assistant -- a virtual assistant to help sellers serve their customers 24/7.

In this role, you will collaborate closely with designers, researchers, engineers, analysts, and other cross-functional team members to ensure that our product provides a remarkable, delightful experience and contribute to our strategy and roadmaps.

You will:

  • Create professional, well-thought-out designs using established design systems and patterns

  • Work with UX researchers, product managers, and engineers to iterate on new features and user journeys related to messaging in Square Dashboard and POS

  • Think holistically about complex systems, empathize with users, and understand goals to create compelling user experiences

  • Conceptualize designs, from wireframes, visual mockups to prototypes

  • Advocate for product quality

Qualifications

You have:

  • 5+ years of professional design experience

  • A portfolio of multiple shipped projects on which you were the primary designer

  • The ability to articulate high-level team goals and connect your work to larger team or company initiatives.

  • Experience working across native platforms and web

  • You plan, scope, and create work that contributes to a larger, long-term plan

  • You know when to compromise without sacrificing user experience or design principles

  • You are an advocate for the customer

  • You take pride in the quality of your work and create professional, well-thought-out designs using established design systems

  • You work on challenging, wide-reaching projects for your team

  • You know when to go deep on a problem and create a comprehensive vision.

  • Experience conducting user research is a plus. 

Additional Information

At Square, our purpose is to empower–within and outside of our walls. In order to build the best tools for the businesses and customers we support all over the world, we have to start at home with a workforce as diverse and empowered as our sellers. To this end, we take great care to evaluate all employees and job applicants equally, based on merit, expertise, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage candidates from all backgrounds to apply and always consider qualified applicants with arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)squareup.com. We will treat your request as confidentially as possible. In your email, please include your name and preferred method of contact, and we will respond as soon as possible.

 

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Perks

We want you to be well and thrive. Our global benefits package includes:

  • Healthcare coverage
  • Retirement Plans
  • Employee Stock Purchase Program
  • Wellness perks
  • Paid parental leave
  • Paid time off
  • Learning and Development resources

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Designer, Conversations position?
    The suggested salary for this position is $177,300-$216,700*
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Square
Block, Inc., formerly Square, Inc.,
Website
Industry
FinTech, Hardware
Founded
2009
Size
1000+ employees

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