Product Designer, Commerce Tools

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Product Design team is composed of several teams that work together to help define, create, and deliver all user-facing aspects of the Stripe brand and product. Product Designers are strategic partners to Engineering and Product Management within a dedicated product area. In partnership with the product team, they help define the user-facing experiences our users encounter on Stripe products, then translate that thinking into a complete experience that can be tested, shipped, and refined. They are responsible for creating well-functioning and beautiful products and experiences that users love and are eager to recommend to others.

What you’ll do

Areas you could work on:

• We’re reimagining how our large users experience Stripe with a new tool, Commerce Hub, which will allow users to understand their entire commercial relationship with Stripe
• Building tools that allow our large users to access their contracts, entitlements, usage, fees, contractual commitments, balances and more—directly in the Stripe dashboard
• You’ll be working on new products that help users understand their commercial relationship with Stripe, how they’re tracking on their targets, and actions they need to take. This work will include zero-to-one creation of new surfaces, as well as improving many that already exist to connect them together. 

Responsibilities

• Design industry-leading experiences that help users understand their contractual commitments and relationship with Stripe in one place
• Craft tools that provide users clarity about their fee spend 
• Turn ambiguous problems that our users are facing into concrete new products that help our users get help independently
• Shape the Commerce Hub roadmap by prototyping and pitching new ideas we haven’t even thought of yet, and gaining cross-functional buy-in
• Work horizontally with our partner teams, which could include Billing, Account Executives, and more
• Focus on what you do best—whether that’s sketches, wireframes, prototypes, designs, or code—you’ll have the opportunity to sharpen the skills you’re looking to develop
• Work in a highly collaborative fashion with the design, product, and project teams
• Partner closely with our user research team and support ongoing research projects
• Participate in design reviews and share your work regularly with design and company leadership

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Has 5+ years relevant design experience at a tech, product-driven company
• Has experience with designing reporting or financial tools

Preferred qualifications

• Ability to reduce complex problems down to the right balance of flexibility, power, and ease of use
• Understanding of the enterprise/large user landscape and what makes a great experience
• Skilled in explaining your work, process, and decisions to cross-functional stakeholders and crave feedback to help you produce your best work
• Comfortable presenting work to senior stakeholders regularly
• Loves working with other designers, able to collaborate across organizational boundaries to get work done and build a cohesive platform
• Strong independence and an ability to advocate for a larger design vision with cross-functional stakeholders 
• Is uncompromisingly service-minded towards our users and your colleagues, but able to set and achieve priorities that find the perfect balance between benefiting the project, the Design team, and all of Stripe