Product Designer

Your Impact

Our Digital Evidence Management System (DEMS) team is solving difficult cloud and on-premises storage challenges. Axon manages massive amounts of digital files – tens of petabytes from thousands of first responders worldwide. The DEMS team works on improving workflows for the ingestion, playback, management, searching, and confidential sharing of files of case related documents, increasing efficiency within the justice system. If you’re looking for ownership and autonomy while collaborating across project teams, this role is for you.

Learn more about Axon Evidence here: https://vimeo.com/427422866
Check out our future vision for Axon products here: https://vimeo.com/333871354
Check out our future vision for our records product here: https://vimeo.com/221924983
Read about our ethics board: https://www.axon.com/info/ai-ethics

What You’ll Do

Location: Remotely from Vietnam OR Onsite at our Ho Chi Minh office
Reports to: Senior Product Design Manager of Axon Evidence

• Partner closely with Product Managers on initial product definition and ongoing product evolution and execution. Shape strategy and direction for the highest priority product investments.
• Build alignment and articulate vision through strong storytelling and presentations skills
• Own the product experience for enterprise web applications used to ensure that teams are operating within agency guidelines and policies. You'll own the full design process, from initial research and discovery through concepting, detailed designs, prototyping, testing and working with engineering on implementation.
• Turn complex interactions involving a diverse set of users, a complex physical environment, social interactions, regional differences, and an ecosystem of hardware devices and software applications, into simple experience solutions.
• Collaborate with Product Managers and UX Researchers to initiate, execute, and extract insights using a variety of research methods: observational, interviews, participatory, usability testing, competitive analysis, etc.
• Collaborate with other designers across product teams to ensure great user experiences across all of our products.
• Participate in hiring across the larger product design and product management & engineering organizations keeping a high bar.
• Think in terms of broad platform and systems strategy rather than siloed features.
• Contribute to defining global design patterns, general product design vision and process at Axon.
• Be an ambassador, mentor other designers and champion for the design culture at Axon.
• Present design proposals up to the executive level.

What You Bring

• A degree in HCI, Human Factors, Interaction Design, Graphic Design, Industrial Design, or other related field.
• 3+ years of product design experience working on products with medium to high complexity.
• 1+ year of UX research experience applying various research methodologies and data analysis techniques.
• Strong conceptual and visual design skills, proven ability in rapid prototyping and communicating ideas to others.
• You enjoy collaborating on early product definition as much as you enjoy working with the larger product and engineering teams on implementation.
• Excellent written and verbal communication skills with the ability to clearly explain your ideas and decisions in a way that anyone can understand.
• Experience with designing for multiple form factors including (web, mobile) and modalities (touch, mouse, etc).
• Able to function both independently and in a collaborative team environment.
• Highly knowledgeable of the latest design tools and proficient at quickly learning new ones. We currently use Figma, but are always evaluating new tools.
• You have a great portfolio showing both design and research work available for review.

Benefits that Benefit you:

• Medical, Dental and Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Benefits listed herein may vary depending on the nature of your employment and the location where you work