Product Designer

Product Designer

Arena is a tech company created in Silicon Valley with a mission to revolutionize the conversation AI industry. Companies using Arena include Disney, Red Bull, ESPN, Microsoft and Fox. We have +2,000 customers in 150 countries and with +550M users consuming our live chat per month.

Read more about Arena: https://techcrunch.com/2022/03/30/arena-bags-14m-series-a-to-build-discord-like-communities-for-businesses/

Sometimes you're stuck in a job that doesn't make sense. Redesigning pages from ages ago, the user experience is miles away from what it's supposed to be. If you love a good challenge, enjoy solving meaningful design problems, and want to be a part of one of the fastest-growing AI startups in the Silicon Valley — then Arena is the company you're looking for.

What we're looking for:

Arena is seeking a Product Designer that uses a collaborative, user-centric approach to tackle complex problems and own the end-to-end design process for major features and iterations.

You are:

• You are a storyteller. You promote the vision for the product and achieve it through design explorations and documentation
• You take action. You use your experience to quickly move projects forward, using domain expertise, and establishing principles
• Collaborate with product owners/managers
• Find opportunities for improving customer experience, propose new features/solutions and validate assumptions through research
• Ability to quickly explore and derive approaches early in the design phase through, sketches, flows, wireframes, prototypes, and enabling better estimation of the projects
• An advocate of design systems. You can utilize existing design systems and standards while also working to improve them
• Work with engineering to deliver and validate the final product

You will:

• Design across many mediums, from mobile to desktop 
• Create and collaborate on the product vision with leadership
• Work with essential design, product and engineering partners
• Apply domain expertise and research to keep work moving forward

Qualifications:

• 2-3+ years of relevant design experience
• You have a portfolio or use cases that shows work you were directly responsible for
• You are an advocate for the customer's perspective
• A collaborative mindset, with experience working across teams and forging partnerships
• A fluent understanding and ability to design within Figma
• Deep understanding of dashboards for B2B enterprise SaaS products, is a plus
• Familiarity with CSS/Javascript
• A passion for building user-focused products that solve important problems
• Fluency in English