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Alto is a telehealth pharmacy focused on helping people live healthier by making the prescription experience easier, more supportive, and more affordable. We’re transforming a $500 billion industry by reinventing what a pharmacy can do, for both patients and providers—from hand-delivering medications for free to offering on-call help by text or chat. Over one million deliveries, over a thousand five-star Yelp reviews, and an NPS score of +86 later, we’re proud to say we’ve built a pharmacy that people truly love.

About the Team

As a Product Designer at Alto Pharmacy, you’ll be responsible for crafting a set of products that underpin Alto’s ability to provide an unmatched level of pharmacy service at scale. You’ll join a team of passionate designers dedicated to building world-class patient and provider experiences, as well as tools and systems that help our pharmacists provide the best patient case possible, and we're looking for designers across all areas of the product as we continue to scale.

Accelerate your career as you:

  • Collaborate closely with your product manager and engineering lead to strategize and execute on projects that improve the experience for our patients, providers and ops team. 
  • Drive the end-to-end development process: from early research, to uncovering opportunities, to validating hypotheses through constant iteration and experimentation.
  • Employ your full stack of design tools (e.g. interaction, visual) to develop and advocate for experiences people love.
  • Design multiple directions that approach a problem from widely different angles in a quick timeline
  • Deliver timely solutions that meet intended project goals and result in outcomes that positively impact key metrics.
  • Incorporate metrics and data analysis to identify problems and goals

About you

  • 5+ years of professional experience designing user-friendly experiences for web, desktop and mobile
  • Creative, curious problem solver who loves to detangle complexity
  • Feel at home either working with consumer apps or complex internal tools
  • Fluent in the latest product design trend, tools and technology cross platform
  • You love fast-paced environments
  • Experience in leading product design from opportunity development, to concept, to shipment
  • Experience with user research, data analysis and the ability to translate insights to inform solutions
  • The ability to tell a compelling story verbally and through visuals
  • Strong prototyping experience at multiple levels of fidelity and ability to integrate prototyping skills and utilization on your team

In order for your application to be considered, we require a portfolio or case studies demonstrating: shipment of multiple products successfully; application of interaction design patterns to solve complex workflows; expertise in wielding information hierarchy, layout, composition, and typography. Please supply a link to your portfolio with your application.

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Alto
Alto is a full-service pharmacy that delivers prescriptions to your door for free, seven days a week. We work with your doctor and insurance to always get you the best price and pharmacists are available via phone, text, email, and app to answer questi...
Website
Industry
Consumer, Health Care
Founded
2015
Size
251-1K employees

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