Product Design (UX/UI) Intern - Summer 2023

About Mark43

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new design standard for the tools our first responders rely on.

About the job

Join our team for a unique 12-week remote internship during Summer 2023 with start dates in May or June.

Come join our design team as a paid intern, and learn what it’s like to design software for police officers, detectives, and 911 dispatchers. You’ll be working not only with award-winning designers, but also directly with some of the industry’s best product managers and engineers. The intern projects at Mark43 are real problems we need solved and have in the past included: a real-time map for dispatchers to keep track of first responders on the street, a dark mode color theme to keep first responders safe at night, and a command line feature to control our dispatch software. Get ready to be challenged and grow!

What you can expect to achieve

• Collaborate with a multidisciplinary team of designers, product managers, and engineers.
• Work on complex, challenging, and meaningful projects.
• Practice accessible and inclusive design.
• Practice design techniques and processes (user research/product testing, flow diagramming, wireframing, prototyping, graphic design, etc.).

What we expect from you

• Solid grasp of design fundamentals (layout, prototyping, storyboard, user journeys)
• Basic understanding of user research methodologies (usability testing, user interviews, surveys)
• Self-motivated (we love side projects), detail oriented, and committed to quality
• Willingness to empathize with users who may be unlike yourself
• Willingness to communicate and justify design decisions
• Interest in technology, civic, and public safety issues
• Portfolio submission so we can get a sense of your work

What you can expect from us

• Mentorship on becoming a great product designer
• Building mission critical and socially responsible software to enable first responders to better serve their communities
• Constructive and actionable feedback on your work from designers at all levels
• Gain experience at the arising intersection of design/technology/government

Read more about our work from our design team on Medium:

• Records Privacy: Designing for our Users and their Communities
• Designing for First Responders: Keyboard Usability & Outdated In-Vehicle Computers
• My Remote Product Design Internship Experience at Mark43

We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Compensation for this role is paid at an hourly rate of $40 per hour.