Product Design Manager, User Experience Foundation

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee – whether a team member of Etsy, Reverb, Depop, or Elo7 – you’ll tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.

What’s the role?

The User Experience Foundation initiative is foundational to product development at Etsy, enabling teams to build brand-aligned, inclusive, cohesive products at scale. You’ll manage a product design team responsible for creating the visual and interactive systems that product teams rely upon to build beautiful, usable and accessible user experiences for the millions of Etsy buyers and sellers across the world.

This is a full-time position reporting to the Senior Product Design Manager for Product Enablement. For this role, we are considering candidates based in the US who are either remote, flex, or office-based. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more about our flexible work options and vaccination policy here.

What’s this team like at Etsy?

Join a team focused on and passionate about design systems and accessibility. Together the team delivers systematic solutions to challenging problems, pressure testing those ideas along the way and getting direct feedback from our internal customers. You’ll collaborate with cross-functional leads to craft the vision, strategy and operations of our initiative, while coaching and mentoring the talented group of product designers that report to you. 

What does the day-to-day look like?

• Lead regular design reviews, critiques, and brainstorming sessions for your teams 

• Facilitate continuous learning and improvement for the product design team and its members

• Recruit and hire outstanding design talent and facilitate onboarding of new designers

• Work alongside the broader Design Leadership team to craft our teams’ culture, processes, and tools

• Ensure we are building the right products for our customers, and help teams take the best near-term steps toward their long-term vision

• Advocate for our customer, and guide teams to deliver well-executed, on-brand, accessible experiences

• Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Product Design Manager at Etsy means you have a track record of:

• Leading design strategy for sophisticated initiatives and growing design leaders 

• Leading through ambiguity, making use of your soft skills to persuade and build alignment with senior leaders around a vision and approach

• Using comprehensive thinking to identify customer experience opportunities that create impact across the organization

• Incorporating advancements in the field of product design to guide the skills and practices of our team

• Developing a deep understanding of current design patterns and UX trends, and can guide your design team to use these in practice

Qualities that will help you thrive in this role are:

• Effective articulation of ideas and design solutions

• Expressing feedback with kindness and candor

• Tolerance for ambiguity and healthy curiosity

• Translation of quantitative & qualitative insights into design decisions

• Contribution to our culture: motivation, optimism, quality, integrity

If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.

At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.