Product Design Manager

Mercury is a fully online banking* experience built on the belief that thoughtful design can actually make life easier for busy founders. We aim to bring simplicity and humanity to an industry that’s known for being anything but. Our designers craft products that create impact in their efficiency, and add practical magic to the mundane.

We’ve got a great team of senior designers already in place, we’ve built a foundation that customers enjoy using, and we believe we can push ourselves even further by adding an experienced design manager. We’re looking for a person who is excited to have a significant impact on Mercury’s product experience and the way the Mercury design team operates. The Design Manager will actively shape and reshape team processes, help designers see the bigger picture of the product and business through crits and mentorship, coach the team on product thinking and cross-team communication, and lead by example.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.

In this role, you’ll:

• Learn our product, business, brand, and processes inside and out
• Once you know how it all works, help us come up with ways to improve
• Bring design vision and excellence to the swath of product you’re responsible for
• Know your team and help them both prioritize projects for maximum impact and create their best quality work
• Use 1:1s to provide coaching and mentorship, build a team that feels like a Team, and make sure nobody feels burnt out
• Plan team trips, organize working sessions, share inspo, and encourage collaborative projects that make our remote, distributed group feel less remote and distributed
• Document and evangelize what works (design systems, team meetings, internal processes), and ditch what doesn’t
• Create an environment where people feel comfortable pushing back on work that doesn’t hit the mark, and model radical candor with feedback that’s provocative rather than prescriptive
• Help guide our product roadmap & business strategy
• Plan for when and where we need to hire more great people, and then help us hire them

There are a lot of paths that could lead you to a role like this, so we encourage you to apply even if you’re not sure. Some relevant skills that can help:

• You’ve led a creative team of any size. Extra points if you’ve helped grow a team from medium to large
• You ideally have at least a few years of experience designing elegant products with great underlying complexity
• You enjoy thinking critically about product and genuinely enjoy building things people will actually like using
• You understand how to build magic that’s practical for the business
• You like meeting people from all types of backgrounds, and can build strong relationships with counterparts across the company
• You’re good at wrangling ambiguity and finding ways to improve the world around you, even when nobody’s told you to do so
• You can tell when you’ve hit on the right amount of process/structure without it feeling stifling or unnecessary
• You keep up on design trends and like staying in practice
• You can tell when something’s good and articulate clearly (and kindly) when it’s not
• You’re adept at asking questions that aren’t just answers or opinions in disguise
• And for extra credit, you have a sense of humor

Our salary ranges are based on paying competitively for our size and industry, and all employees receive salary + equity + benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

The ranges shared are for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced or more senior than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

The salary range for candidates in the US is $223,000–$245,500.

The salary range for candidates in Canada is CAD 212,500–234,000.

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