Product Design Manager

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

We’re looking for a Product Design Manager to lead the Driver Segments & Fleets areas within our Driver organization. Drivers are at the heart of everything we build. Our goal is to deliver exceptional experiences throughout their journey with Lyft—enabling them to earn a living, support their families, and pursue their passions through safe, efficient, and rewarding interactions.

As a Product Design Manager, you’ll lead a team of talented product designers, providing direction and guidance of the team’s output, as well as stewarding best practices in cross-functional partnership and design process. You will propagate a strong design practice, influence product strategy, and make a strong impact on product execution and quality. You’ll also provide design mentorship and be a champion for values, craft and career development, as well as create the operational space and organizational cover for your team to focus and thrive.

You bring both a sharp eye for detail and the ability to think big, innovate, and break new ground. You have a proven track record designing for mobile, and your portfolio demonstrates clear impact on both user experience and business outcomes—alongside the particulars in overall experience, visual polish, and complex interactions. You’re a thoughtful, hands-on leader, an exceptional communicator, and a cross-organizational team player. You’re comfortable rolling up your sleeves and collaborating with passionate designers, product managers, engineers, marketers, and executives who are deeply committed to creating industry-leading experiences centered around driver and business needs.

By joining us, you’ll take on meaningful challenges and have a significant impact on the lives of Lyft Drivers:

• Driver Segments powers Lyft’s growth by creating products that deepen driver engagement, satisfaction, and retention. We focus on understanding and supporting the diverse needs of drivers—whether experienced or new to rideshare. Our work enables more personalized experiences, greater support, and compelling reasons to join and drive with Lyft. We also help unlock new international markets and keep drivers on the road by ensuring they meet local regulatory requirements.
• Fleets plays a strategic role in Lyft’s future by expanding the types of drivers and vehicles on the platform. We’re shaping the future of mobility by enabling new offerings such as Autonomous Vehicles, while also improving existing programs like Express Drive, Electric Vehicles (EVs), and Premium Vehicles. Our work enhances both the driver and rider experience, supports economic opportunity, reduces insurance costs, and keeps Lyft ahead of industry trends.

Responsibilities:

• Manage, mentor and inspire a team of product designers, providing design direction and pushing the quality of the design work
• Push the boundaries of your team’s UX/UI/visual execution and explore new ideas. Be able to think “Blue Sky” and explore divergent concepts and create trajectory for the company
• Influence product strategy and lead your team in executing design work with a high level of polish, and understand how to solve a range of tactical & contained issue to much more complex, loosely defined product challenges across all digital platforms with a larger emphasis on mobile
• Know how to lead and represent your team effectively, substantiate the work and the decisions behind them, and be an advocate for user-centered design
• Build relationships with cross functional team members and executives across organizations, and effectively speak to process, design goals and team vision as a strong representative of the design team
• Step change productivity and accelerate team efficiency by improving processes and workflows with the design team and cross functional teams

Experience:

• 8+ years of experience working in Product Design, UX, UI, or an HCI related field with a focus on mobile experiences at high-growth technology companies 
• 2+ years of experience managing product design teams
• Ability to think big and understand complex feature sets
• A track record of leading design teams through successful product launches across iOS, Android, and desktop and mobile web
• Strong information design experience with a solid foundation in UX design heuristics
• Strong personal growth mindset and passion for impact
• Experience recruiting, hiring, and retaining multi-disciplinary design teams
• Excellent oral and written communication skills
• Deep knowledge and applied experience in information architecture and graphic design (layout, typography, color)
• Applied experience with design tools: Figma preferred
• Superb attention to detail
• Ability to work well on an ego-free, highly collaborative, and cross-functional team
• Ability to thrive in a fast-paced, dynamic startup environment

Even if you don't meet 100% of the skills above, please consider applying. We know talent takes many different shapes.

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the NYC area is $176,000 - $220,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.