Product Design Manager - Growth Team

Product Design Manager
Location:  Vancouver BC or San Francisco, CA

At Productboard, we believe in making products that matter – products that not only solve real-world problems, but also delight the user. To help us with this mission, we’re looking for an experienced Product Design Manager to join our expanding Growth team.

As a Product Design Manager, you will lead and mentor a team of talented Product Designers, providing direction and guidance on their design and research work. You'll champion the design craft, and nurture a culture of data-informed decision-making and experimentation. You'll also look after your team’s career development and wellbeing.

You'll be part of a team helping our customers and prospects to understand and realize the value that Productboard offers – whether it's through improving product landing pages, a seamless onboarding experience, or by eliminating usability friction in the first moments in the app. You'll actively participate in identifying the most impactful opportunities for improvement through user research and analytics. You'll lead product design on acquisition, activation, and retention initiatives aimed at helping customers create habits of product excellence, and successfully grow Productboard adoption within their organizations.

This role is remote with a strong bias toward hours of overlap with CET. Your collaborators are currently located in Prague, CZ and Vancouver, BC

Learn more about our teams here: https://careers.productboard.com/ 

Let’s design products that matter, together.  

On a typical day, you will … 

• Lead a team of Product Designers, providing directional feedback on design solutions while fostering creative problem framing and ideation
• Define and promote best practices in the growth design process, and facilitate team ceremonies such as design critiques or stakeholder reviews
• Build partnerships with members of Product, Engineering, Marketing, and Analytics teams, and participate closely in the co-creation of a long-term vision and strategic roadmap for Growth
• Develop effective strategies and plans, and allocate resources for executing the vision
• Work closely with Design and Product leadership across the company to ensure a cohesive user experience across multiple customer journey touch-points
• Grow and develop your team, cultivating their skills and careers
• Collaborate daily with distributed teams in US and Europe

About you

• Proven track record of shipping impactful product enhancements and leading designers
• Experience in turning complex ideas and flows into user-centered, intuitive, and beautifully executed solutions that delight customers and move metrics
• Deep understanding of the product design process, with bias towards rapid experimentation
• Solid organization and planning skills, and a keen eye for detail
• Excellent communication, collaboration, and alliance-building skills
• Combine quantitative and qualitative data to form actionable insights
• Open to feedback and new ideas, personal improvement, always raising the bar
• 5+ years of Product Design experience, 2+ years managing designers

Bonus points for:

• Experience from a B2B SaaS organization with a mature product and design practice
• Knowledge of applied psychology; i.e. emotional and persuasive design principles
• Understanding of product management fundamentals
• UX writing and creative copywriting skills

About Productboard 

Productboard is the customer-centric product management platform that helps teams get the right products to market faster. Over 4,000 companies, including Microsoft, 1-800-Contacts, and UiPath, use Productboard to understand what users need, prioritize what to build next, and rally everyone around their roadmap. 

In April 2021, we closed our $72M Series-C round, backed by VC giants like Tiger Global Management, Index Ventures, Kleiner Perkins, Sequoia Capital, and Bessemer Venture Partners. Headquartered in San Francisco, we are a truly international company, with offices in Vancouver and Prague.

• We are backed by top Silicon Valley investors, giving us access to capital, networks, mentors, and markets
• You’ll enjoy an exciting team atmosphere building a new and complex product
• We iterate quickly and decisions are fast. You’ll have a voice in what we do and see the impact of your work
• With modern offices in San Francisco, Vancouver, and Prague, you can expect occasional travel across the Atlantic!

About our culture

At Productboard, values aren’t just something we like to talk about, they’re something we live and breathe. We believe in creating a work environment where: 

• People feel empowered, supported, and included
• Trust and transparency are built into the way we work
• Creativity, curiosity, and continuous improvement are encouraged and nurtured every day 

You can get to know your future colleagues by listening to our People of Productboard podcast, or check out our Instagram profile and People of Productboard FB page for more info about life at Productboard.

Equal Opportunity Employer Statement

We are an equal opportunity employer and champion of equity. It is our aim to help people from all backgrounds, cultures, and groups realize their full potential at Productboard. 

As such, we do not tolerate any discrimination or harassment based upon gender identity, race, color, religion, age, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

All aspects of employment including hiring, training, promotion, and terminations are based on merit, competence, performance, and business needs. We are committed to an inclusive hiring process and provide all candidates with equal opportunity to demonstrate their abilities.

Togetherness is one of our core values and our Diversity Council helps us ensure that we uphold the values of authenticity, humanity, and diversity to create an environment where every human being matters. We are committed to leading by example to drive societal change. 

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