Product Design Manager, Growth

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

You will be joining Stripe’s Growth team to help millions of merchants consider, adopt and grow their business with Stripe’s full suite of financial products. Our team is responsible for improving and accelerating the full journey of our self-serve customers from consideration to long-term value, and is accountable for the self-serve business line as well as contributing to the sales pipeline – directly driving Stripe’s topline revenue targets.

What you’ll do

The Product Design team is composed of several teams that work together to help define, create, and deliver all user-facing aspects of the Stripe brand and product. Product Designers work directly with Engineers, Product Managers, Data Scientists, and Marketers in each product area. As members of the product team, they define the user-facing experiences our users encounter on Stripe products, then translate that thinking into a complete experience that can be tested, shipped, and refined. 

As a leader in the Growth Design team, you will shape the systems, products, and customer-facing experiences for front door experiences for Stripe, taking initiatives from 0 to 1. This includes our key growth-related customer experiences (e.g., onboarding experiences, user dashboards, product recommendations), as well as our Merchant facing AI and ML experiences (Stripe Assistant).

Responsibilities

• Manage a quickly growing and business-critical team of designers working on Stripe’s front door products
• Grow the team to meet business demands and employee development needs
• Partner closely with your Product Management peers to identify, shape and prioritize
• Collaborate with Design and Stripe leadership to determine design direction
• Inspire, motivate, and lead designers across experience levels to do the best work of their career
• Work closely with our Product Management, Product Engineering, Comms, Marketing, and senior leadership to deliver stunning and effective work

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• You have 5+ years of people management experience
• You have 8+ years of relevant design experience at a tech or product-driven company

Preferred qualifications

• You excel at motivating and inspiring people to do their best work
• You have experience recruiting and building product design teams
• You are relentlessly user-focused
• You have experience designing for consumers
• You excel at both written and spoken communication
• Your best work is done in a highly collaborative way
• You can find a meaningful balance between optimizing for speed, quality, and doing risky, but interesting work