Product Design Manager - Couriers (They/She/He)

About Glovo:

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

Your work-life opportunity:

Be a part of a team where you will: 

• Foster relationships cross-discipline (including Product Management, UXR, UX Writing, Data Science, Ops) and act as a consistent advocate for our end users in product discussions, reviews, and critiques, exerting influence towards positive outcomes.
• Be part of the UX Leadership team reporting to the Head of UX, working alongside other Product Design and UXR Managers to ensure quality and cohesion of practices across projects and pods.
• Lead projects or initiatives, help define the strategy, objectives and set the vision for the user experience of our product.
• Manage stakeholders, business priorities and projects as well as help reports prioritise work ensuring the right balance of product and UX community focused initiatives. Identify gaps in capacity and resourcing, proactively raising headcount needs.
• Provide mentorship and leadership to talented ICs to improve performance and career advancement. Understand the career development needs of each direct report, as well as the business needs of Glovo, and how to align both in an effective and engaging way.
• Encourage and enable an ego-free collaborative environment, where all give and receive feedback regardless of role or level and where diverse viewpoints and working styles are welcome

You have

• You have at least 7+ years of experience with end-to-end product design 
• You are people-focused with practical experience managing and mentoring other designers, and demonstrated ability to help them navigate ambiguity.
• You understand business goals and product metrics, think holistically and are able to balance short-term needs while keeping an eye on long-term strategic goals.
• You have experience with quantitative and qualitative research methods and take an active role in together with UXR ensure Product makes data-informed and empathic decisions.
• You have excellent spoken and written English, strong communication and stakeholder management skills.
• You are a master of your craft with critical thinking, able to proactively jump in at any stage of the design process to help your team succeed.
• You are enthusiastic and eager to continuously improve and learn. You have strong interpersonal skills and enjoy collaborative and dynamic environments.
  
  Must have:

• A portfolio which demonstrates previous design experience, breadth and depth of design skills with case studies which illustrate challenges, methods, roles and outcomes.
• Experience working in Product organizations in fast-paced environments.

Experience our Glovo Life benefits:

• Enticing Phantom Shares plan
• Comprehensive Private Health Insurance
• Spanish lessons
• Cobee discounts on kindergarten, transportation, and food
• Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
• Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
• Discounted Gym memberships
• Flexible working environment

What you’ll find when working at Glovo:

• Gas: Driven to deliver quality results quickly
• Good Vibes: Bring positivity and communicate openly
• Stay Humble: Self-aware and open to learning
• Care: Uplift people and the planet
• Glownership: Act as proud owners
• High Bar: Focus on Top Performance