Product Design Manager - Competitive

As a Product Design Manager, you’ll have your hands in the work while providing mentorship and professional development to your reports.. You’ll split your time between being an expert as a design contributor, managing your direct reports that sit alongside you in the business unit, and spending time on yourself through your own personal development.

As a qualified candidate, you have a strong background in product development and design and an online portfolio you can share with us. We’re looking for the right person, not the right sports person. You’ll balance a rigorous user-centric perspective with the ability to make bold decisions and move the product forward in an agile environment. 

You will work closely as an embedded designer on a cross-functional team. You will be part of product development from discovery all the way through prototyping, usability testing, and delivery. Along the way you will collaborate with other members of the design team to stay aligned and get critical feedback. You will work to integrate user insights into the product strategy and design. You will always advocate for user experience, customer journeys and design excellence.

Our flexible work policy means you can decide where you want to work: our Lincoln HQ, our Omaha office or remotely within the majority of U.S. states (exceptions: Alaska, California, Colorado, Connecticut, Delaware, D.C., Hawaii, Maine, Maryland, Montana, New Jersey, New Mexico, New York, North Dakota, Oregon, Rhode Island, Vermont and Washington).

You Are

• Invest in the design chapter and our collective success. You’ll work openly with the design management team to shape our culture, processes and tools, and recruit and hire outstanding design talent and facilitate onboarding of those new awesome designers. You’ll challenge your top performers and decisively support your lowest–you coach with great care and ensure their overall happiness. You’ll look for trends across your reports and others’ reports to find ways to fix root problems instead of treating symptoms one-by-one. 
• Be open, transparent and communicative. You excel in giving and receiving feedback and critique. You know how and when to tactfully say, “no." You can confidently articulate your design strategy and solutions to stakeholders and cross-functional partners. You can stay laser-focused on the experience, and you have a willingness to question the status quo. 
• Drive toward outcomes at scale. You closely scrutinize processes with the goal of improving continually over time to better support customers–understanding that technical, business and design constraints factor into product decisions. You’re able to balance being a hands-on designer and collaborative leader, thinking holistically about the business unit and deeply about individual features and workflows. You can lead user research and testing using appropriate qualitative and quantitative methods.

You Will

• A passionate, experienced practitioner. You have experience as a hands-on design contributor and as a design manager. You have a knack for identifying and solving real business problems. You’re experienced designing, building and directing both the visual and interaction design of projects across a variety of platforms. You’re as proud of your organizational tools as you are your best pieces of design work.
• A supporting leader who lifts people up. You are someone who embraces and encourages diversity and varied perspectives, and you have a track record of coaching and managing talented designers to achieve their best performance.
• A storyteller and dot connector. You can demonstrate an understanding of customer needs and set an example of delivering impactful experiences for customers. You communicate in a collaborative and confident manner that builds trust with your teams. You are a strong partner with your Product counterparts to drive vision, alignment and strategy forward.
• Nimble. You are comfortable with ambiguity and can create big-picture views that align teams to get there. You’re able to choose the best medium and fidelity to convey your ideas at each stage of a project and you’re not afraid to ship small, quick experiments to validate or invalidate your assumptions and opinions.

We Will 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.