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Boulevard

Product Design Manager (Client Experience)

Full-timeDesign manager$152,100-$185,900*
Remote
Paid time off
Flexible work schedule
This job offer is closed.
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BOULEVARD | ABOUT US
Boulevard was founded with the fundamental belief that personal care should be convenient for all. Our mission is to maximize the potential for salons and spas, as well as the clients they serve.

Developed in collaboration with industry-leading owners and operators, our scheduling, point of sale, and conversation platform was carefully designed to drive revenue, automate workflows, and convert customers from visitors into valuable, long-term clients. By facilitating a better, personalized experience across every transaction and interaction, Boulevard’s technology not only helps salons and spas to survive but thrive. Take a look at how we (and YOU) can make that happen

INSPIRE INNOVATION
We are diligent about solving hard problems and are not afraid to challenge conventions or question the status quo. If our ambitions aren't terrifying, we aren't pushing ourselves enough.
We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.


Come do the best work of your life at Boulevard.

As a Product Design Manager at Boulevard, you will work cross-functionally with various departments to be an advocate for how the future of Boulevard’s platform looks. Your strong guidance and creative thinking will foster a team of product designers to streamline users need and turn those needs into elegant systems, components, and guidelines that enable our engineers to create delightful user experiences.Your contributions to our product team will continue to revolutionize the Boulevard platform as a second to none industry leader.

Product Design serves a vital role at the company, from creating the vision for new features, to the craft and finish of every detail in the product. We appreciate designers who think deeply, speak clearly, and embrace collaboration and feedback. Help set the vision for the end-to-end experience across the entire product lifecycle and make an impact from day one.

What you'll do here:

  • Work cross-functionally with product and engineering teams to represent the design team, facilitate design discussions, and give feedback in planning and product channels
  • Empower designers to grow and develop their own influence within the organization
  • Contribute to the design guidance of new products that will be influential to our Client Portal aspects of our platform
  • Collaborate closely with design, engineering, and product to guide product initiatives from conception to conclusion, leveraging product ideation, user research, flowcharts, prototypes, wireframes, usability testing, visual design, etc.
  • Assist in the hiring process for the robust product design team at Boulevard
  • Foster an environment for creativity and growth, eliminate roadblocks for your team, and focus on best practices for product design

What you’ll need to thrive:

  • Experience: Experience managing a product design team as well as additional experience as an individual contributor creating engaging, and beautiful customer experiences for web and mobile devices (iOS, Android)
  • Portfolio: An outstanding portfolio, showcasing a foundation in typography, interaction and visual design, and ideation with a concentration in eCommerce platforms and B2B, including experience with Client Portal
  • Technical Collaboration: Experience partnering with product managers and engineers to develop the strategy and rationale for features
  • Prototyping: Experience with prototyping as a means to explore and convey design solutions
  • Design Tools: Excellent proficiency with Figma or similar tools (Sketch, Adobe Creative Suite, etc.)
  • Self Starter: The ability to manage multiple projects with minimal supervision or direction while leading a growing team of designers
  • Team Player: Experience in working, hiring and collaborating with diverse teams in a dynamic, rapid growth environment
  • Mentor and Mentee: Smarts, humility, communication skills, and the ability to mentor and foster the talent and skill sets of a team of designers. This includes magnifying individual strengths, while also coaching for areas of improvement
  • High-Quality Communicator: Smarts, humility, communication skills, and equal willingness to teach and learn
  • Bonus Points: You know how to code or have an understanding of how things work under the hood | Previous experience working on products that are extremely data-focused | Fintech or SaaS product experience
BENEFITS 
In addition to the wonderful people, you’ll get to work with (meet some of them here!) and challenging projects that’ll push you - Boulevard is here to make sure you’re always at the top of your game emotionally, mentally, and physically. 

Take a break whenever you need to with our flexible vacation day policy.
Fully remote so you can choose where you want to work.
Health is a priority, sowe’ve got you covered with dental, medical, vision, and life insurance.
Investing in the future with a 401(k) matching option.
Work from home stipend every month.
Family planning resources and specialized support programs.
Boulevard Bucks Learning & Development program allows employees to explore businesses in the market we serve.
Equity: get ahead on the ground floor and grow with Boulevard.

NOT CONVINCED?
Hear what Leo, one of our architects, says about life at Boulevard. 
Read through what our customers are saying about our product. 
Check out our latest product release and how we’re continuously working to improve.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Product Design Manager (Client Experience) position?
    The suggested salary for this position is $152,100-$185,900*
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Boulevard
Boulevard is the business management platform for premium salons & spas that can increase bookings by 18% & reduce no-shows by 71%. Get a free demo.
Website
Industry
B2B, Consulting
Founded
2016
Size
51-250 employees

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