Product Design Lead

TIDAL is a global music platform that helps fans and artists fully immerse themselves in their love of music. By helping artists with their business so they can focus on their craft and offering experiences that elevate how fans engage with music, artists and each other, TIDAL is the best platform for artists, fans, and all things music.

Available in 61 countries, the streaming service has more than over 100 million songs and over 650,000 high-quality videos in its catalog, along with original video series, podcasts, thousands of expertly curated playlists, and artist discovery via TIDAL Rising. TIDAL is available in Free (US only), HiFi, and HiFi Plus tiers, with the HiFi Plus membership offering access to immersive audio features like Master Quality Authenticated (MQA) recordings, Dolby Atmos Music, and Sony’s 360 Reality Audio recordings; for a higher monthly fee that TIDAL redistributes back to artists.

TIDAL is part of Block, Inc. (NYSE: SQ), a global technology company with a focus on financial services.

For more information, please visit www.tidal.com.

We are looking for a Product Design lead for TIDAL. At Block, we believe design is the driving force behind economic empowerment. Intuitive products are crucial to the success of artists and to drive meaningful engagement with music fans. Overseeing product design across our artists and streaming platforms, you will be responsible for managing and growing a team of talented product designers, while providing near-term design leadership on challenging and mission-critical projects. You and your team will shape TIDAL’s product design philosophy, vision, operations and solutions. This role calls for an exceptional people manager who can build, develop and grow a global team, elevating the role of design in everything we do internally and for our customers. You will report to the Head of Product and partner with your peers in Product Management, Engineering, and Marketing leadership to foster an environment for creativity and innovation. 

You Will:

• Lead a growing, global team of product designers, UX researchers and copywriters responsible for every touchpoint of artists’ and fans’ experience with TIDAL products
• Incorporate data and customer insights in order to create powerful concepts, wireframes, prototypes and high-fidelity designs
• Create and implement a unified design system that increases the velocity of our product and engineering teams, and extends to brand and marketing output
• Scope and deliver multiple design projects simultaneously
• Create an environment where individuals are inspired to do incredible work and take principled risks, building trust with them and across the organization
• Implement and lead processes that solve difficult problems and influence across a collection of products and teams

You Have: 

• At least 12 years of professional product design experience, ~5 in management roles
• Innate understanding of the end-to-end product design process – from identifying customer needs, jobs-to-be-done, and pain points to delivering exceptional customer experiences
• Passion for translating complex problems into simple, relatable, and engaging solutions
• A diverse portfolio of work that illustrates your ability to have impact and lead at the project level, product level, organization level, and company level
• A proven ability to collaborate closely with Product, Marketing, and Engineering leaders to influence the product roadmap and the organizational structure
• Experience establishing organization-level goals and translating them to teams across multiple products to create remarkable experiences

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $245,100 - USD $299,500
Zone B: USD $245,100 - USD $299,500
Zone C: USD $245,100 - USD $299,500
Zone D: USD $245,100 - USD $299,500

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.