Product Design Lead (Remote)

From the Lloyd’s of London coffee shop to the moon landing, every venture relies on insurance. The $1 trillion insurance industry is fundamental to our economy and society, but remains stuck in the stone age. Incumbents rely on antiquated pen-and-paper process and there's a huge opportunity to transform it through technology. At Newfront, we're building software to supercharge insurance brokers and help them deliver a delightful experience to clients.

While we’re a technology-driven company, we believe that people and trusted relationships matter. Newfront believes in empowering people rather than "disrupting" them. Our singular mission is to create the future of work for this massive industry.

You will lead the product design team, and will partner closely with the leadership team to drive our goals and deliver a world-class product.

At Newfront we're building tools for our insurance brokers and a dashboard for our clients. The majority of the work today involves building the operating system that powers every workflow at the brokerage. We design products for 3 major user groups – our clients, brokers, and the servicing team.

Clients: Insurance is a complicated product that costs a lot, and the bigger your business is, the more difficult it can be to understand and purchase the right coverage. We want to make the purchasing experience transparent and understandable in order to give clients peace of mind. During the policy term, it should be quick and easy for them to request updates, make claims, pay, or otherwise get help from their servicing team.

Brokers: We help them turn leads into sales. Insurance brokers are like a sales team in a traditional SaaS company. They need a dashboard that clearly communicates the status of all of their clients, tracks their leads, shows their progress towards sales goals, and enables collaboration between them and the servicing team.

Servicing team: This team includes account managers and operations specialists responsible for providing stellar service to our clients. They are the backbone of the company since the quality and efficiency of their work directly translate into year-over-year retention of Newfront's clients.

We have a suite of products for these various user groups. The design challenges for each of them are significantly different, ranging from making insurance simple for our clients to creating power tools for insurance professionals. This position is open to remote candidates with a preference for those between the GMT-5 (Eastern EST) and GMT-8 (Pacific PST) timezones. #LI-Remote

Newfront is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Newfront provides reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].