Product Design, Intern

About Us 

At SimplePractice, our team is dedicated to improving the health and wellness industry by building a suite of innovative solutions for practitioners and their clients. Our product supports practitioners on their clinical journey to becoming licensed, helps them manage their business and practice once they’re up and running, and enables new clients to discover and interact with practitioners. Taking a practitioner-first approach in everything we do makes it possible for health and wellness practitioners to devote more time to their clients while they use SimplePractice to start, grow, and maintain a successful private practice.

Our Culture 

At SimplePractice, we think big, we take simplicity seriously, we come as we are, we act with humility, and we are built on trust. We are committed to fostering a culture of high performance and strong accountability and seek out the personalities and talents that have the potential to make us a stronger community of builders and problem solvers.

The Role

We're seeking a Product Design Intern to join our Client experience team from August until January. You’ll be working within a team that focuses on driving product-led growth across our platform, where you’ll get the opportunity to plan, build, and launch design improvements that directly impact the business and our practitioners’ client experiences across a variety of devices and platforms.

Our ideal candidate is someone who wants to develop their design craft (product design, interaction design, and visual design) through a full project lifecycle. We’re looking for someone who is comfortable working in a data-informed and highly-collaborative  environment, as you’ll need to learn new tools/ techniques quickly and maintain a fail-fast, fail-often mentality. We value multidisciplinary designers that are passionate about exploring and broadening their overall skill set, and while you’ll get to wear different hats throughout the project lifecycle, being a great problem-solver, design-thinker, and taking ownership is key to success in this role.

Some examples of project work you might do include:

• Assisting with crafting research plans and participating in customer interviews
• Analyzing data trends on existing product areas to reveal insights and identify opportunities
• Working with designers and the design systems team to update user interfaces to deliver a more delightful experience to customers
• Improving our accessibility capabilities and help collaboration across product, design, and engineering to deliver inclusive customer facing products

This is a paid internship that is remote and can be up to 40 hours per week based on availability. We sometimes meet at our Santa Monica office for workshops and events, but it isn’t required.

Responsibilities 

• Identify opportunities to improve existing areas of the product
• Craft flows, interactions, and prototypes using a broad range of design skills (content, product, graphic design) and tools to test out experimental ideas
• Conduct user research to inform discovery and validation, like data mining, competitive audits, surveys, and usability testing
• Collaborate across different areas of our product ecosystem with different teams like product managers, engineering, marketing, and content
• Work with a variety of testing tools and design methods to quickly implement experiment ideas
• Solicit and incorporate feedback from your peers through a variety of critique channels
• Communicate insights and learnings from experiments

Desired Skills & Experience

• A portfolio or a case study link to your best project demonstrating creative problem solving, usable, useful, and delightful product experiences
• Passionate about working on onboarding experiences and supporting users through complex workflows
• Has a foundation in product, UX, interaction, or visual design
• Understanding both iOS and Android native platforms
• Understanding of desktop and responsive web designs
• Comfortable finding, pulling, and analyzing data to make informed decisions
• Strong writing skills
• Self-motivated attitude with the ability to work in a fast-paced environment that values strong work ethic, sense of urgency, and accountability
• Proficiency with Figma (or similar design tools)
• Currently pursuing or completed a degree program/certificate in Interaction Design, Human-computer Interaction, Graphic Design, Computer Science, or related fields

Bonus Points 

• Skills in Content Design, UX Writing, Information Architecture, or related field
• Skills in Graphic Design or Illustration

Hourly Compensation Range

$24 - $28 hourly

The above represents the expected hourly compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, we may collect the following categories of personal information about you:

• Identifiers (e.g., name, address, email address, and phone number); protected characteristics (e.g., sex, gender, age, citizenship, disability status, and veteran status); professional or employment-related information (e.g., employment history, educational background, certificates and licenses, work eligibility information and other information obtained from your resume, cover letter, your responses to our application questions, background check forms, and your references); other personal records (e.g., signature, photograph, and criminal background information); and inferences drawn from personal information collected (e.g., creating a profile that reflects your abilities and aptitudes).

We collect the above categories of personal information for the following business purposes:

• To perform recruitment and hiring services; to manage the workforce; to comply with federal and state laws, and to maintain security (e.g., to detect and prevent against security risks and incidents, to prevent against fraudulent or illegal activity, and to ensure compliance with our company policies and procedures).

For more information about our privacy practices, please visit our Privacy Policy or contact us at [email protected] .