Product Design Director - TheFork

Oh hello 👋. Could you be our new Director of Product Design?

Welcome to our fabulous world.

🍴We are TheFork. Our mission is to bring happiness through amazing dining experiences, thanks to our 3 main products : 

📱 TheFork App : the restaurant discovery and booking app for every occasion

🖥️ TheFork Manager : the tool to digitize restaurant operations and be in full control of your business

💳 TheFork Pay & gift cards : the new and amazing dining payment experience

Creator of a unique model that disrupted the restaurant industry 15 years ago, we are now the leading dining platform across Europe and Australia. We are experiencing an exciting period of growth, and we need the greatest folks onboard. Together, we will make our wildest dreams come true! We strongly believe that our mission can only be achieved if we also bring happiness to our working environment. We do this by providing a flexible, multicultural  and positive environment where each individual has the space to grow.

We nurture this happy culture through our core values: We are better together -  We act like an owner - We genuinely care for our users and customers - We believe in transparency - We never stop learning - Speed wins

Oh! And we are also part of the big Tripadvisor family ❤️

With love,

Your future buddies, the Forkies.

What You Will Do

Reporting to our CPO, you will be the one responsible for the global TheFork experience: Diners, Restaurants and Payment Experiences. As Product Design Director, you will lead the Product Design team (17 p.) and all its activities, from strategy and research to delivery and optimization.

You’ll manage directly:

• 3 Heads of Product Design, each of them working within a trio (Product Director & Engineering Director).
• 1 Head of UX Research.
• 2 UX Writers / Content designers (you’ll be free to hire a Head of Content Design)
• 1 DesignOps dedicated to Chili, our Design System.

You will handle your team’s career development and skills, aiming for the highest bar of engagement, quality and craft.

You’ll work closely with the CPO and the Directors to create a compellent product strategy and then deliver this strategy.

You’ll actively challenge prioritization, solutions, creativity and quality. You’ll make sure design hypotheses are clearly formulated & tests are well built. You’ll proactively look for and solve high-level issues and opportunities.

You’ll promote team’s design work to drive alignment across the other teams to ensure a consistent experience, mixing basics, satisfiers and delighters. You’ll make sure your teams and the rest of the organization understand that product design is more than building UI or UX. You’ll be the master of evangelization about the role and value of product design (good news, the CPO won’t need to be convinced ;) ).

Who you are

• You have 10+ years of experience in Product Design, and 5+ years of experience as VP Product Design (or equivalent).
• You love design but you accept that you’re no longer a Design expert and more of a human expert. You love to build, mentor and motivate teams & individuals.
• You designed & managed both B2C and B2B (SaaS) experiences. In an ideal world full of rainbows and unicorns, you have also designed payment experiences.
• You have led a diverse, fully or partly remote product design teams of 10 to 25 people.
• You are comfortable building relationships and working closely with Product managers, Engineering and Data, but also with Brand design (with whom you’ll work) & Marketing.
• You’re experienced in design discipline-wide conversations about both strategy and how to improve organization, operations and tools.

Ps: Mastering a gluten, dairy and egg free cookie recipe is also a significant plus for the CPO. (That doesn't mean you have to bring it to the interview to bribe him. But still, it can be cool).

Where you'll be

Ideally, in Paris or in Nantes. As a Director, you’ll be asked to come and visit regularly your team members in Paris, Milan or Turin (even Buenos Aires!).

What We Offer You

🏠 A Permanent contract (that can be useful in life)

💸 Competitive fixed salary, bonus and equity (yes, equity!)

⚖️ Flexible working environment

🏥 Health insurance mainly covered by the company

🏋️‍♀️ Lifestyle benefit program

💚Complementary time off to spend with your loved ones in your most important moments in life

🍕 Lunch vouchers (because yes, we like to try our best restaurants)

😄 A happy team (not everybody like our jokes, but we try our best)

🏳️‍🌈 International and inclusive working environment

🎓Continuous learning and development programs (with full access to LinkedIn Learning)

🍴 Amazing offices with dining, coffee point on each floor, and leisure area

😌Free access to the Calm app

🎤 Team building events (we love karaoke. Like, a lot. And we are bad at singing. Really, really bad.)

We believe that we are better together, and at TheFork we welcome you for who you are.  Our workplace is for everyone, as is our people powered platform.  At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.

#LI-LP1