What is the type of contract for this position?

The contract for this position is a Full-time contract

What's the salary range for the Principal Product Manager, Core Experiences position?

The suggested salary for this position is $158,000-$204,500*

Is telecommuting possible for this position?

No, telecommuting is not possible for this position

Principal Product Manager job at Outreach

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

Outreach is transforming how companies engage with their customers. As a Principal Product Manager for our Core Experiences you will define the vision, strategy, roadmap for delivering a simplified and scalable experience. This role's mission is to provide Outreach users with a fast, efficient and delightful onramp from first sign-in to long-term engagement with the platform. Outreach is in a hyper-growth stage, and looking for product leaders who thrive in an entrepreneurial environment, bring proven best practices that lead to quality outcomes, and are excited to join one of the fastest-growing SaaS companies in a role with real impact.

Location: Seattle, WA

This role is based at our office in Downtown Seattle. The Engineering Organization is expected to come to the office 1-2 times per week.

In this role you can expect to:

Partner with various teams to drive a unified onboarding and homepage experience that quickly guides users to value
Partnering with engineering to build and maintain a roadmap around our prioritized core experience feature set (Homepage, onboarding, notifications, etc.) to serve our end customers
Partner with design and engineering to drive the organizational process to build, manage and update our design system
Lead Outreach’s effort in accessibility, localization and internationalization
Partner with product marketing to develop enablement and positioning collateral to share the work with the world

Basic Qualifications:

+ years of experience building great products, including responsibilities driving prioritization, trade-offs, and timelines
High intellectual horse-power, deeply analytical, high EQ, curious, process oriented. Knows the art (user love) and science (metrics based growth) of product management
Strong user empathy and data intuition; have built products (features) that users love
Strong people skills; can hype up a team rally behind a common product mission
Ability to define long-term business strategy, and drive impact on short-term product goals
Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others
Deep understanding of customer needs, and strong motivation to tackle their problems
Demonstrated technical proficiency and effectiveness working closely with engineers
Strong skills around cross-functional collaboration, influence, and communication
Strong analytical abilities and prior experience with building business cases, data analysis, and problem-solving

Preferred Qualifications:

Built, managed and maintained a product line in a related GTM motion in B2B/SaaS application stack
Bachelor's degree; MBA or related graduate degree preferred

Why You’ll Love It Here

•Generous medical, dental, and vision coverage for full-time employees and their dependents

•Flexible time off

•401k to help you save for the future

•Company-organized and personal paid volunteer days to support the community that supports us

•Fun company and team outings (or virtual events these days!) because we play just as hard as we work

•Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans

•A parental leave program that includes not just extended time off but options for a paid night nurse, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

•Employee referral bonuses to encourage the addition of great new people to the team

•Plus, unlimited snacks and beverages in our kitchen

•We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Principal Product Manager, Core Experiences

In this role you can expect to:

Basic Qualifications:

Preferred Qualifications:

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