Principal Product Designer - Global Services and User Platforms

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

The Principal Product Designer  is responsible Partnering closely with Design and Product Leaders to set the design vision and direction for a  portfolio or initiative, raise the visual and interaction design quality and  get teams working in a way  that makes great products. 

You will be responsible for evangelizing a design system and practice that helps create consistent and  beautiful products; developing the standards and guidelines which clarify the expectations of our  design teams, and growing and enabling capabilities of designers within your team.   

You'll help to define the design direction and vision for product areas and/or initiatives, working in partnership with design, product and engineering leaders, and ensure they are defined and  communicated in a way that provides clear direction to other designers and product teams. You'll explain and promote a balance of ‘Best Practice’ and innovative design approaches to enable teams  to achieve world-class design at Xero and ensure design direction is in place to support the product  roadmaps and strategy of product teams.  You’ll be responsible for framing up medium to long-term, high-level design evolution across product  programmes and initiatives.  Your impact will be a force multiplier for teams, amplifying their efforts  so that they in turn can solve Xero customers' problems more effectively.  

Global Design, Product Management, Engineering, Data & Business Intelligence, Customer Support, Product Marketing, Sales, Brand & Marketing

Work with GM Design, Product Design Directors in your portfolio and other Product Design Principal’s  across portfolios to continually evolve and grow our design practice, processes, and capabilities to  support the delivery of  world-class product design solutions. 

Partnering closely with Design and Product Leaders to set the design vision and direction for a  portfolio or initiative, raise the visual and interaction design quality and  get teams working in a way  that makes great products. 

Influence, challenge and enable teams to deliver high quality product experiences​.  

-The designers impacted by you increase the consistency and quality of the experiences they  deliver. 

-The teams impacted by you have a greater awareness of all the connecting dots and how to  achieve seamless experiences 

-The teams impacted by you regard engaging with design practices as a pathway to success. 

- Track record of innovating and delivering design experiences at scale

- Demonstrated quality in design craft,  process and thinking 

- Recognised as an expert within the field  of design, with extensive design  specialist knowledge 

- Experience leading other designers working on complex software 

- Experience building and iterating on a  product based on usage patterns, user  feedback and an evolving strategic  landscape 

- A portfolio that demonstrates high-quality design outcomes,  contributing to user experience and  business value

- Strong presentation, verbal and written skills as well as proven ability to develop well-positioned and thoughtful documents and presentations

- Ability to influence and speak the language of business and design simultaneously and to mixed audiences

- A genuine eagerness to work with, mentor, encourage and learn from a diverse and talented team

- An inclusive, collaborative approach that  helps maintain our values and  contributes to making Xero a great place  to work

Read more about the Design practice at Xero here.

At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  

Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.