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Pollen

Principal Product Designer - Backstage Collective

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We’re building a product design team who care passionately about our customers, and can use data and customer insight to help position Pollen as the go-to destination for creating unforgettable experiences with friends. 

In your first 6 months you will:

  • In our Backstage Collective, you will be the Principal Product Designer across a whole section of our technology, solving chunky UX problems and make our operations teams’ jobs easier. Creating tools to run an efficient operation. From customer service to integrations with hotels & airlines.
  • You will be the most senior IC designer in your collective, working across multiple product teams, and coordinating design output from all designers in your collective with an eye on excellence across the end-to-end experience.
  • Mentor and lead designers in product teams working on different features, coordinating design output with an eye on excellence across the end-to-end experience.
  • Work with design leadership to define the future design direction of our flagship consumer product, and ways of working among the design team.
  • Work closely with product, engineering, and delivery leads to ensure the designers on the app are meeting their requirements and expectations.
  • Lead product-wide initiatives like running design crits, ownership of design systems, or being hands-on for challenging design problems.
  • Coordinate with stakeholders elsewhere in the business (CRM, marketing, event operations) to ensure a joined-up experience for our customers.

About our culture

Find out more about our culture and life at Pollen on Instagram.

About Pollen

Pollen builds, curates, and delivers the best travel experiences using technology, a network of global partners, and a data-driven customer-led mindset – pairing world class entertainment with the world’s most exciting destinations.

Pollen brings you all the best experiences on pollen.co. We have two offerings: Pollen Presents and Pollen+. Pollen Presents curates experiences around your tastes and preferences you can’t find anywhere else. These experiences bring together music, sports, wellness and beyond to enable you and your friends to connect around one-of-a-kind itineraries in exciting destinations. Pollen+ always gets you more at music festivals and events when you book through us. Pollen+ partners with the biggest promoter brands and music festivals, including We Are FSTVL, Austin City Limits, Bonnaroo, C3, Electric Zoo, Live Nation and more. 

Pollen was founded in 2014 by brothers Callum & Liam Negus-Fancey. Pollen is backed by prominent investors including Kindred, Northzone, Sienna Capital, Backed and Draper Spirit. Pollen has raised over $100 million in VC funding.


GDPR Statement

When you apply to a job on this site, the personal data contained in your application will be collected by Streetteam Software Limited t/a Pollen (“Controller”), which is located at 3 Loughborough Street, Vauxhall, London, SE11 5RB and can be contacted by emailing [email protected]. Controller’s privacy officer is Stephanie Ng-Fragner, who can be contacted at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under either the standard contractual clauses or the Privacy Shield. You can obtain a copy of the standard contractual clauses by contacting us at [email protected]

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. In the event that you are unsuccessful during the recruitment process, your personal data will still be retained by Controller for up to a year for the purposes of assessing your application for future vacancies. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. Please notify us if you would like your personal data erased. In addition, you may lodge a complaint with an EU supervisory authority, including the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk).

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Internship contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Pollen
Get access to all of the best experiences in one place. Always get more by booking with Pollen.
Website
Industry
Events, Marketing
Founded
2014
Size
251-1000 employees

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