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Klarna

Merchant Localization Product Manager

Full-timeProduct Manager$126,000 - $172,700*
Mexico City, Mexico
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Klarna strives to become the world’s favourite way to shop and buy. Online shopping, payments, and banking are rapidly changing and at Klarna we are re-imagining how they all play together in our customers’ lives. We are obsessed about making the life of millions of consumers more convenient, simple, and delightful. 

We are looking for a Merchant Localization Product Manager who can help us ensure our products meet the needs of our local merchants. Klarna is the highest valued Fin-tech company in Europe, and we believe that our journey has just begun.

What you’ll be doing…

  • Drive awareness of both our merchant happiness gaps enabling central product teams to take action and deliver high quality products. 
  • Understand and analyse Klarna’s as well as competitor’s products from the lens of both consumers and merchants. Synthesize findings into product requirements.
  • Deeply understand the experience from a merchant point of view to be the voice of merchants in the market by building an aggregated view of product issues to identify trends & patterns and work proactively to address quality issues.
  • Help shape growth opportunities and define product strategy for the local market.
  • Understand market regulations and compliance to ensure our products are in line with them and spot opportunities, not threats when the market shifts.
  • Work with central product, engineering and local commercial teams to resolve product gaps and raise awareness of market needs across Klarna's portfolio of products.
  • Engage closely with development and commercial teams to balance scope and delivery timeline.
  • Assist in the development of new products and enhance existing products to achieve product-market fit.

We’d love to meet someone with…

  • Excellent written and verbal communication skills
  • BA/BS in Computer Science, Mathematics, Statistics, or a related field or equivalent practical experience

It would be great if you also have experience with any of the below…

  • A strong customer and quality focus
  • Previous experience in a business consulting or retail industry role
  • Previous experience with user experience design or software development
  • The ability to quickly understand the big picture and present local product requirements in a global and strategic setting
How to apply

Send over a CV in English.
Questions & answers for this job
  • What is the type of contract for this job?
    The contract for this job is a Full-time contract
  • What's the salary range for the Merchant Localization Product Manager position?
    The suggested salary for this job is $126,000 - $172,700*
  • Is telecommuting possible for this job?
    No, telecommuting is not possible for this job
About Klarna
The company has more than 4,000 employees, most of them working at the headquarters in Stockholm and Berlin.
Website
Industry
E-Commerce, FinTech
Founded
2005
Size
5K-10K employees

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