Since we first opened our doors in 2009, the world of commerce has evolved immensely – and so has Square. After enabling anyone to take a payment and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, run a busy kitchen, book appointments, engage loyal buyers, and hire and pay staff. And across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow all in one place.
Today, we’re a partner to sellers of all sizes – large, enterprise-scale businesses with complex commerce operations, sellers just starting out, as well as merchants who began selling with Square and have grown larger over time. Our hardware portfolio has grown significantly since our first reader to include Square Contactless and Chip Reader, Square Stand, Square Terminal, and Square Register. On our hardware team we aim to build emotion evoking, highly usable products that help our customers start, run and grow their business.
There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. And we are helping sellers around the world do the same.
The Hardware Product Marketing team is responsible for the growth of Square’s global hardware portfolio, from driving go-to-market and launch planning to executing marketing and product strategies to drive awareness, conversion, and adoption of Square Hardware.
We are hiring for a MBA Hardware Product Marketing Intern to join our team for Summer 2022. You will define and execute go-to-market strategy based on a comprehensive understanding of the customer;ensure that cross-functional partners (Product, Marketing, Comms, Creative, Packaging, customer-facing teams, etc.) share that understanding; optimize the conversion funnel for in-market products; and ensure that product and business decisions incorporate our customer insights.
The ideal candidate is data-driven, strategic, analytical, well-organized and a clear written and oral communicator.
Your role will include some combination of the following activities focused on the US market.
Inform product roadmap and product marketing plans for Square’s hardware portfolio in the US
Assist in go-to-market execution and project management for new product and feature launches and track and analyze the success of launch activities and their impact against KPIs.
Conduct surveys, interviews and product usage analyses to understand target customer segments and use cases and synthesize insights in a compelling way.
Design and execute pricing, marketing, and merchandising tests to inform future strategy.
Review US competitive offerings and drive ongoing differentiation
Enable customer-facing teams to effectively serve customers through development of product marketing and training materials
Offer creative problem solving and analytical reasoning
You have:
4+ years of professional experience
First half of Masters in Business Administration (MBA) or other relevant graduate program
3+ years working in a related field (e.g. management consulting, product marketing/management, strategy)
Previous background in B2B or B2C marketing preferred
Strong quantitative analytical ability and familiarity with marketing analytics
Excellent written and oral communication skills, and strong organizational skills
Demonstrated capacity to communicate complex, large-scale concepts clearly and simply
Comfort leading initiatives in a fast-paced, entrepreneurial, start-up environment
Role Location:
This internship is open to remote based in the United States. Square internships are 12-weeks long.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
Perks
We want you to be well and thrive. Our global benefits package includes:
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD54566975, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD54566975 is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
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