We are looking for a seasoned UX Research Leader to join our fast growing Product Design Team at Dapper Labs. As a Lead UX Researcher, you will sit within the Product Design Team and collaborate very closely with our multidisciplinary partners across all our existing products (NBA Top Shot, NFL All Day, UFC Strike) and more. You will help each product clearly understand our personas, identify opportunities that exists and generally shepherd best practices to ensure that experiences meets the needs of our users.As needs grow, you will shape a UXR team, whether it is launching new studies, managing external vendors, sourcing and implement new tooling or bringing in new talent to continue to build insight-driver user and product experiences.
Responsibilities:
- Grow and develop a UX Research practice from scratch
- Lead, coach and enable Product Designers on how to best leverage UX Research to ensure success with new features
- Disseminate insights from studies to enhance our understanding of user needs
- Brutally prioritize and guide research initiatives across all our product areas
- Champion and evangelize research at Dapper Labs, helping people understand its value to our overall product experience
- Partner with Product Management
- Be creative on how to best allocate time across all the Products, leveraging research vendors to augment the work of you and your team
- Recruit, hire, onboard and manage future UX Researchers as we grow our this discipline
A little about you
- 5+ years of relevant experience in UX Research for digital tech products
- Self-starter who can manage multiple people and projects in a fast-paced environment and stay focused when faced with changing requirements
- Inspiring portfolio that demonstrates experience managing processes, projects, and shipping products that meet the needs of a large user base
- Experience working remotely with partners across different time zones
- Experience collaborating with Product Management, Design, User Research and Engineering
- Experience using Figma and Github
- Strong interest in NFT products, sports and/or gaming is a major plus
More about Dapper Labs:
Dapper Labs is the world's first blockchain entertainment company. We are the creators of industry-leading experiences including CryptoKitties and NBA Top Shot, as well as Dapper Wallet, the simplest way to manage your assets and use the blockchain. We are also the original developers behind Flow, a new decentralized blockchain designed from the ground up for scalability and ease of use.
Our mission at Dapper Labs is to make the world a more open, empowering, and enjoyable place through consumer adoption of decentralized technologies. We have raised over $600M from leading VCs including Fred Wilson (USV) and Chris Dixon as well as Venrock, Samsung, Google Ventures, Coatue, NBA players, and global artists, among others. Dapper Labs partners include the NBA and NBPA, the NFL-PA, Ubisoft, Warner Music, Turner, Dr. Seuss, Genies, and the UFC, as well as 100+ others.
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