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Lead UX Researcher

Paid time off
Parental leave
This job offer is expired.
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To take Contra to the next level, we're looking for a Lead UX Researcher to join our growing team ?

As the Lead UX Researcher, you'llshape our research processes and work closely with the Product and Design teams to lead, execute, and guide Contra’s research efforts.

This is a full time position to join our growing team! To learn more about Contra and our mission, visit:

You should apply if you

  • Have lead critical research efforts and conducted mixed-method studies that deepen our understanding of the user experience and drive product strategy.
  • Understand the importance of optimizing time to value and have a knack for balancing speed with sound research practices
  • Have a passion for qualitative and quantitative methodologies (including A-B/multi-variate testing using tools like Mixpanel – bonus points for SQL knowledge and/or experience with BI tools like Looker)
  • You have a bias toward action, enabling our team to make quick and data-driven decisions
  • Have led prototype testing, competitive analysis, surveys, exploratory research, detailed personas, and customer journey maps
  • Have at least 4+ years of UX research experience (ideally working with multiple user types/marketplaces)
  • Bonus: Have worked as a freelancer/independent in the past

You’ll be successful here if

  • You are passionate and/or curious about the future of independent work
  • You either have a product or design background or have spent most of your career collaborating closely with product and design teams
  • You have excellent communication skills (verbal and written)
  • You are familiar with gen-z culture (our target user group is gen-z)
  • You can operate in a remote environment (and are within 3 hours Pacific Timezone - PST)
  • Bonus: Have excelled in a startup environment

How you’ll add value at Contra

  • Define overarching research processes and how they are tailored to each of our roadmap efforts
  • Present insights/recommendations and collaborate with Design, Product, Community, and Engineering teams
  • Guide product and design teammates to level up their research chops
  • Learn and understand Contra's target audiences to shape our future product
  • Build tools to ensure quantitative & qualitative research processes are closely integrated across product development lifecycle

How Contra can add value for you

  • Remote-first culture
  • Health, Dental and Vision coverage for all employees
  • Health reimbursements for all international contractors
  • Well-funded company built to scale
  • Competitive salary + equity
  • Generous vacation policy + paid holidays off (we give two team wide holidays per year)
  • Flexible parental leave
  • No Meeting Wednesdays
  • Half day on every third Friday of the month
  • Themed meetings, games, and other fun team-bonding activities
  • A custom slack emoji, just for you!

Here's what our interview process looks like ?

  • Complete a self-assessment form (10-15 minutes)
  • Intro call with Hiring Team (15-30 minutes)
  • Interview with our Head of Product Design (30-45 minutes)
  • Interview with our Head of Product (30-45 minutes)
  • Interview with our Head of Operations (30-45 minutes)
  • Interview to present your paid challenge (45-60 minutes)
  • Interview with the Co-Founders (30 minutes)

Salary Range

  • $130k-$160kUSD

  • #LI-LF1
About Contra

Contra is a professional community for the independent digital workforce. Digital professionals use Contra to create stunning visual profiles, earn money commission-free, and build high-quality professional communities and referral networks. Contra was founded just over a year ago by a group of independents who were tired of existing professional networks that are blind to the needs of digital professionals and is rapidly paving the way for the future of work, or the "passion economy" (a term coined by one of our earliest investors). Our June product launch, the first Annual State of Independence report, was the #1 product of the day, #2 of the week on Product Hunt. We're also one of just a few companies partnering with TikTok to launch their TikTok Resumes Product.

Learn more about Contra

Contra on TikTok (our target audience is Gen Z)
Ben on Twitter (our Co-Founder, CEO)
Gajus on Twitter (our Co-Founder, CTO)
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    We're not sure if telecommuting possible for this position
About Contra
Contra is the Independent-first community and hiring platform shaping the future of work — commission-free, always. You bring the skills, we provide the tools and opportunities.
Communities, Freelance
51-250 employees

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