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As the Lead User Experience Researcher, you will be defining the research objectives of your business area and driving for better user experience of our products in collaboration with cross-functional leaders in engineering, design, marketing, and business. As one of the first leads in the UX research team, you’ll have the opportunity to shape the development of your discipline in Backbone and influence many new gaming products and experiences.
What you'll be doing
- Develop a comprehensive research roadmap to answer relevant business and product questions
- Gather data through a mixed-methods approach to uncover new insights
- Conduct foundational research and oversee research of junior researchers in the team
- Drive insights into cross-functional teams to ensure data-backed decision making through development
- Create deliverables in multiple formats to effectively deliver impact to a team
- Communicate findings to cross-functional teams to guide the product vision
- Define and establish a research infrastructure to support a growing business
- Represent the voice of the customer in cross-functional programs
- Collaborate with a talented team of engineers, designers, and data scientists to realize the ideal user experience
What we’re looking for
- 8+ years of experience in user research or product design or equivalent degree
- Bachelor's Degree in Human-Computer Interaction, Human Factors & Ergonomics, Cognitive Science, Psychology, Behavioral Economics, Anthropology, Sociology, or similar
- Proven record of shipping products and experiences in a consumer space
- The ability to lead and oversee multiple research studies at various project stages
- Excellent written and oral communication skills
- Skilled in crafting compelling narratives and driving empathy with cross-functional teams
- A desire to grow within a small team and build world-class gaming experiences
- Expertise in a variety of qualitative and quantitative methods to address questions across a consumer gaming business
- Preferred: Experience working on consumer devices or platform-level experiences
- Preferred: Experience working in the gaming industry or integrated consumer hardware/software products
This is a fully remote role. Up to 10% travel expected.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Full-time contract
- What's the salary range for the Lead User Researcher position?The suggested salary for this position is $136,750 - $190,000*
- Is telecommuting possible for this position?Yes, telecommuting is possible for this position
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