Lead Product Manager, Shopify Capital (Remote, Americas)

Shopify is a leading global commerce company that provides trusted tools to start, grow, market, and manage businesses of any size. Merchants use our software to power their businesses across multiple sales channels, including web, tablet and mobile storefronts, social media and marketplaces, and in their brick-and-mortar and pop-up shops. Our platform and services are engineered for reliability, and have raised the standard for shopping experiences of consumers across the world. Shopify powers millions of businesses in more than 175 countries. 

Shopify is on a mission to make commerce better for everyone. Our software and services power 2M merchants in 175 different countries and we continue to grow fast. Our economies of scale combined with our innovative software platform gives us unfair advantages to disrupt commerce around the world. 

Our Shopify Capital product is a prime example of how we are disrupting commerce. It provides entrepreneurs of all sizes the funding they need to grow their business. It is a differentiated lending product that combines our deep understanding of our merchants’ businesses with our machine learning and software capabilities. To date we’ve advanced billions of dollars of funding to tens of thousands of merchants around the world. Our retention and renewal rates are the best in the business. As a result, Shopify Capital has become one of fastest growing and highly profitable businesses at Shopify. 

We are looking to hire a Lead Product Manager to help us take Shopify Capital to the next level. Your goal will be to rapidly grow the product to serve hundreds of thousands of merchants with billions of dollars of funding. You will be responsible for developing the growth and product strategy for Shopify Capital. You will lead a full-stack cross-functional team to execute on your strategy. This is an exciting product role at the intersection of Finance x Growth x Machine learning with an opportunity to build a market-defining product.

What will you do?

• Lead strategy and execution to drive step-change growth of Shopify Capital
• Reimagine the machine learning models and products that power our underwriting 
• Optimize our funnels to make it easier for merchants to discover and accept their offers
• Explore creative risk based pricing strategies to drive growth while protecting profitability
• Evolve the Shopify Capital product to break into new merchant segments
• Lead a cross-functional team of UX, Engineering, Data Science, Marketing, Partnerships, Finance and Capital Operations to execute growth strategy
• Influence sales teams to grow Shopify Capital adoption amongst larger merchants
• Influence other product teams at Shopify to drive impact towards your team’s strategy
• Present to and drive alignment with senior leadership at Shopify

• A proven history of success in product management roles at tech or SaaS companies
• A genuine excitement for solving merchant problems and a strong sense of empathy for the merchant and their buyers; ability to do research and synthesize merchant problems
• Strong analytical skills and ability to leverage data in building and shaping products; comfortable with experimentation and A/B testing
• Ability to define and prioritize initiatives while working cross-functionally, and managing complex stakeholder relationships
• Experience collaborating with designers, developers, marketers, data scientists to ship products in a fast-paced environment; Ability to partner with finance and operations 
• An entrepreneurial mindset - you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done
• Excellent communication skills and ability to work across multiple projects, align on goals, and deliverables

Nice to have: 

• Prior experience in FinTech or Lending
• Prior experience building machine learning/data powered products 
• Prior experience in Growth

Experience comes in many forms, many skills are transferable, and passion goes a long way. If your background is *thisclose* to what we’re looking for, please consider applying, even if you aren’t able to check every box above.

This posting will close on Friday January 6th at 11:50pm and resumes will be reviewed the week of January 9th. 

Additional Information

We know that applying to a new role takes a lot of work and we truly value your time. We’re looking forward to reading your application.

At Shopify, we are committed to building and fostering an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity and inclusion enables us to truly make commerce better for everyone. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.

#LI-KO5 #LI-REMOTE

Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look at our Sustainability Reports to learn more about Shopify’s commitments to our communities, and our planet.

At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.