Lead Product Manager, Risk & Identity

About the Role

At Chime, we believe in the power of our product to help people lead healthier financial lives. Our risk team is tasked with keeping our members’ accounts safe, providing them uninterrupted access to their money, and minimizing the company’s risk exposure and fraud loss. 

We are looking for a seasoned Product Manager to join our Risk and Identity team. This team is responsible for empowering risk and compliance and its integration with machine learning and automation. You will partner with risk, security, growth, data, engineering, analytics, and design teams to build, test, execute, and iterate new and existing product solutions that reduce fraud loss, democratize access, protect our members, and create a world-class experience for our members.

You will drive decision-making through customer insights, quantitative analysis, and collaborating with other stakeholders. You will assist in executing the end-end strategy and roadmap. This includes, but is not limited to infrastructure, product experience, collaboration with operations, and engineering roadmap. You bring deep empathy but can effectively prioritize with limited resources.  You have a growth mindset and want to be challenged. You have a high bar and want to be a difference-maker in the organization. You’ll bring a sense of urgency that matches the incredible opportunity we have ahead of us.

For Colorado based roles: In accordance with applicable law, this role has an annual starting salary of $149,000 plus bonus, a competitive equity package, and benefits (see below). The actual pay may be higher depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Assist and drive the product roadmap for our Risk & Identity team to keep our members safe and minimize Chime’s risk exposure and fraud loss
• Strategize, develop, and build upon solutions with data science, engineering and design to combat ever-changing fraud attack patterns
• Collaborate with other product and operations teams to scale with Chime’s fast growing member base
• Evangelize Risk & Identity initiatives across Chime 
• Engage the risk and compliance community by participating in meet-ups, conferences, and other industry initiatives to stay up to date on best practices
• Do things that don’t scale and iterate towards minimum-loveable-products that allow us to test our hypotheses while delivering a quality customer experience

To thrive in this role, you have

• 6+ years experience as a product manager or performing similar work
• Strong customer empathy and experience shaping product direction and execution based on customer needs
• Strong data analytical skills and experience with machine learning and AI methodologies
• Empathy for users and a drive to discover and resolve their pain points 
• An owner’s mindset - you don’t shy away from the hard stuff
• Experience at a fast-growing startup in a cross-functional environment
• Passion for our mission: helping members lead healthy financial lives
• Strong collaboration in team environments but able to act quickly as the decision-maker

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• ? Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• ?  Quarterly stipend to spruce up your home office 
• ? Generous vacation policy and company-wide Take Care of Yourself Days 
• ?  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• ?  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

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