Lead Product Manager - Marketplace

At GetYourGuide, we’re on a journey to revolutionise the tours and activities space, changing the way people discover and book things to do before and during their travels. We help travelers craft their perfect vacations by maximising their time with the best things to do. Today, millions of travelers are using GetYourGuide to turn their travel dreams into reality - and we’re just getting started. 

As a Lead Product Manager, you will be part of a cross-functional team working with product managers, engineers, UX and data professionals creating the vision for a product area, executing on it and constantly learning from our customers. You will also be part of our UX team made up of product designers, researchers and writers. We’re currently around 20 and growing. This means you will be able to collaborate on wider initiatives, give each other feedback about work, and shape our emerging design system, tooling and culture. 
    
We’re looking for a Product Manager who can see GetYourGuide beyond what it is today, champion the voice of our users, and execute on a vision for how we can better serve travelers around the world. 

The role will give you:

You will work closely with user research, data analytics, design, UX writing, and engineering to do the following:

- Understand customer needs and pain points around discovering travel experiences
- Design innovative and creative solutions to customer problems on web and mobile devices
- Ship high-impact products that delight our customers and increase company metrics

Your goal is to match customers with relevant travel experiences in a simple and easy way. You will work with stakeholders across the company to understand customer needs and make tradeoffs to deliver the best user experience. Success in this role will drive higher conversion, customer satisfaction and repeat business.

Your responsibilities:

- Ownership: You are skilled at laying out your team’s strategy, setting goals, and then following through; owning the outcomes of your team’s work.
- Ambiguity: Ambiguity around you does not stop you from being clear and achieving your goals.
- Communication: You demonstrate a clear and structured approach to communicating; able to connect your team’s strategy to the company’s mission and break down your team’s      strategy into clear next steps.
- Prioritisation: You use your data skills and customer empathy to weigh competing initiatives, making clear decisions on priority, focusing your team’s execution and continually re-        evaluating your roadmap and strategy based on what you learn.
- Collaboration: You are skilled at building trust with many different stakeholders and empower them by giving clear expectations and keeping them aligned with your team’s roadmap.
- Experimentation: You use experimentation as a way of evaluating the investment of your team, leveraging your data skills to evaluate results and determine next steps.
- Leadership: You can represent your Customers’ interests at the highest levels of the organization and act with openness and transparency with your team, your peers and the exec      leadership.

Your background:

- 6+ years of professional experience in product management in a customer facing role
- Demonstrated ownership over a complex product in a previous role, including responsibilities for defining strategy, vision, and goal-setting
- Strong data analytics skills with the ability to derive insights from large data sets 
- Demonstrated passion for solving customer problems through iterative improvements towards a long term vision
- Consumer search and mobile experience a plus

We Offer:

- Work on a product that helps create memorable travel experiences
- Smart, engaged co-workers
- Speak English with people from over 70 nationalities
- Virtual stock options - be part of our success story
- Monthly hackdays and weekly tech talks
- Annual external training budget - be constantly learning
- GetYourGuide gift cards and extra discount
- Relocation Assistance

We look forward to hearing from you

Unlock your full potential and join our mission to create unforgettable experiences for millions around the world. If you have the skills and passion for joining our team, we invite you to apply by submitting your CV/resume in English through the form below. Check out how we hire for tips and visibility into our process and check out life at GetYourGuide. If you have any further questions, please do not hesitate to contact us via [email protected].

We are an equal opportunity employer

We commit that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with the application.

Important notice: Protect yourself from recruitment scams

We want to ensure your safety during the application process. Please be aware of potential scammers impersonating GetYourGuide recruiters. Remember, GetYourGuide never requests payment or sensitive personal information during recruitment. All official job opportunities are exclusively posted on our Careers page. If you suspect fraudulent activity, report it to [email protected]. Stay vigilant and protect yourself from recruitment scams.