Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures, G2 has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.
We are pioneering AI-powered customer support solutions to help businesses deliver exceptional customer experiences. We are looking for an experienced product manager to lead the development of our core product lines.
You will report directly to the CEO and work closely with the senior leaders in Engineering and Design. This is a unique opportunity to shape a successful AI product that has seen rapid growth in the industry.
What You'll Be Doing (Responsibilities):
Who You Are (Skills):
Qualifications
What You Get
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