Lead Product Manager

About the role 

We’re looking for a Seasoned Product Manager to join our Onboarding & Conversion team. You will define product strategy for new member experiences and build product experiences that accelerate the growth of our business. The mission of this team is to help make Chime the primary financial partner for new members by helping them find immediate value, delight, and confidence. If this energizes you, let’s talk! 

The base salary offered for this role and level of experience will begin at $167,200.00 and up to $32,200.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to 

• Develop a deep understanding of our member needs, operational landscape and competitors.
• Define the product strategy and roadmap to create new drivers and remove barriers for each new member to form a primary banking relationship with Chime.
• Build and ship delightful new user experiences that showcase benefits to help members to engage and retain with Chime.
• Work collaboratively with other product teams and functions like user research, engineering, design, compliance & marketing to build features collaboratively and inclusively.
• Develop experiments and research plans to identify product opportunities and prioritize your roadmap.
• Ship minimum-loveable-products that deliver a quality customer experience.

To thrive in this role, you have        

• Strong Empathy for users and willingness to discover and resolve their pain points.
• Deep curiosity. You enjoy going deep into the data, asking more “whys” in the qual, and you strive for a better understanding of what it means to meet users where they are.
• An owner’s mentality - you don’t shy away from the hard stuff.
• Willingness and judgment to make hard product prioritization decisions and ability to rapidly learn from mistakes.
• Experience translating complex and frustrating concepts into simple, elegant, understandable experiences.
• Strong collaboration in team environments but able to act quickly as the decision-maker
• 5+ years of experience as a product manager with 3+ years as a growth product manager. FinTech experience is a plus. 

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🖥  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

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