Lead Product Manager (all genders)

The opportunity 

We are looking for a goal-oriented and self-motivated (Lead) Product Manager to join our Member Hive in Berlin or Amsterdam. As a (Lead) Product Manager, you will join a dynamic team of designers, engineers, and other product managers who share a passion for using technology to provide the best experience possible to our members.

The Member Hive comprises stream-aligned product development teams to deliver our Member experience. As a (Lead) Product Manager, you’ll be in charge of further evolving our member experience using our apps and websites. Urban Sports Club member experience includes search & discovery, engagement and retention, offer profiles, and booking & check-in experience, among many other innovation areas like personalization and gamification.

You will lead building a strong member experience for all our markets and brands, focussing on our consumer members and employees of our corporate customers. Join our team and help us inspire people to lead active and healthy lives!

Your responsibilities 

• You are the main point of contact for topics relating to our Member Experience.
• You will help hone and execute the strategy to evolve Urban Sports Club's multi-brand platform product.
• Continuously strike the right balance between discovery and delivery.
• Take ownership of KPIs, discover the best way of achieving your goals, and drive your team to execute successfully against OKRs, short-term gains, and long-term strategic initiatives.
• Be a decision-maker. Possess complex decision-making skills rooted in analytics, user feedback, and business goals. Set clear goals and priorities, and manage stakeholder expectations.
• Leverage your technical expertise to identify roadblocks and product gaps and mitigate delivery risks due to a lack of resources or scope creep. Be proactive in communicating updates on timelines and deliverables, helping to mitigate potential issues before they arise.
• Culture builder in your team(s). You, with your engineering and design leadership of the team, are responsible for building and fostering a culture of safety, innovation, and excellence.
• Help us understand where there are inefficiencies in how we do things and create solutions to enable our product, engineering, and design teams to make the most significant impact.

What you need to succeed 

• You have at least 5 years of experience working as a Senior Product Manager on a consumer-facing product.
• Strong experience working on consumer mobile apps.
• Strong analytical thinking and the ability to use data and customer insights to inform decisions and inspire new thinking.
• Outstanding stakeholder engagement skills, preferably in a two-sided platform, working with multiple stakeholders simultaneously while maintaining good, effective, and friendly relationships with all of them.
• Strong technical understanding and exposure to the latest emerging trends, especially in iOS and Android platforms, Platform transformation, and Personalisation.
• Strong quantitative and qualitative skills, striking the right balance between depending on the topic and using them, and demonstrating evidence effectively in your decision-making.
• Solid technical understanding of mobile, web, backend, and cloud technologies and the ability to translate requirements from engineering and the larger business context into roadmaps, business cases, and initiatives.
• A previous experience in mentoring other product managers is a plus.
• A fun attitude to leading cross-functional teams. You engage, inspire, and motivate the people you work with and drive daily change.

Our offer to you 

• A free Urban Sports Club L Pro or OneFit Membership
• We’re working in hybrid mode, offering you the flexibility to work onsite and from home
• WorkOUT Life Balance: 30 days paid vacation per year, flexible working hours, free access to our Employee Assistance Program, plus up to 3 months of remote working from anywhere in the EU, desk swap policy allowing additional remote working time from our other European offices
• Regular team events and other initiatives helping employees to stay productive, healthy and engaged during hybrid mode
• Personal development perks including an annual budget for books and online trainings, regular internal trainings, German and English language classes
• Many additional perks including: choice of computer/technology, dog-friendly workplace, fully equipped kitchens with healthy snacks & beverages, employee referral bonuses, private pension with employer contribution, and more
• Relocation Support and Bonus

Urban Sports Club is committed to providing a friendly, safe, and welcoming environment for everyone who applies for a position or already works with us, regardless of their sports preferences, gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, age, or religion (or lack thereof).