At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
We’re a technology company that combines customer data and marketing software to help businesses of every size — from entrepreneurs to global brands — deliver amazing customer experiences. We thrive on solving challenging problems, and our mission is to empower creators to own their success.
About the Role
We’re looking for a Lead Product Designer to join our growing design organization. As a senior individual contributor, you’ll play a key role in setting design direction, shaping product strategy, and driving high-quality user experiences. You’ll collaborate closely with Product Managers, Engineers, and Researchers to bring bold ideas to life and ensure that what we design is not only functional but also fast, intuitive, and inspiring.
This role requires someone excited to tackle ambitious design challenges, mentor others on the team, and leverage design to drive meaningful business outcomes.
How You’ll Have an Impact
- Partner with cross-functional teams to get design projects prioritized, shipped, and delivering measurable results.
- Lead and coordinate multiple complex initiatives simultaneously.
- Create design flows, prototypes, sketches, and polished UI.
- Facilitate design critiques and provide constructive feedback as a design leader.
- Drive process improvements across the design lifecycle.
- Adapt the design process to support cross-functional problem solving.
- Contribute to design culture and team growth, including interviewing and mentoring.
What You’ll Need
- 8+ years of professional product design experience.
- A strong portfolio that demonstrates end-to-end design work — from defining problems and audiences through product adoption and iteration.
- Experience driving product growth through experimentation, data-informed design, and continuous iteration.
- Ability to collaborate effectively in a fast-paced environment and bring cross-functional teams together.
- A systems-thinking mindset, able to identify and design for common components and scalable patterns.
- Comfort taking a unique or even unpopular perspective and facilitating productive discussions toward alignment.
- A growth mindset, adaptability, and strong problem-solving skills.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
Questions & answers for this job
- What is the type of contract for this job?The contract for this job is a Full-time contract
- Is telecommuting possible for this job?No, telecommuting is not possible for this job
