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Monzo

Lead Product Designer, Borrowing

Full-timeLead designer$180,000-$220,000*
Remote UK
Flexible work schedule
Home office stipend
Professional development opportunities
Remote work options
Please let Monzo know you found this offer on WeLoveProduct as a way to support us 🫶

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo


📍London / UK Remote | 💰 £ 90,000-£105,000 + Benefits 

🚀We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

⭐Our Design team

Our Product Design team at Monzo is currently made up of 60 people across Product Design, User Research and Branding, lead by our VP of Design, Vuokko Aro. 

If you’d like to read more about how our design team works, here are some useful blog posts:
https://monzo.com/blog/how-we-use-design-to-create-business-impact-at-monzo
https://monzo.com/blog/user-research-insight-to-impact-the-art-of-scaling-impact-and-crafting-goal

🔑You’ll play a key role by

  • You’ll lead your squad to iterate on our existing Borrowing Products to help them truly meet both customer and business needs.
  • Together with your discovery team, you’ll unpack opportunity areas and set visions for new borrowing products that meet needs we aren’t serving.
  • You’ll work with your squad to break longer term visions down into well defined pieces and deliver against them.
  • Understanding complex problem spaces, and collaborating across multiple disciplines to deliver simple, informative, and delightful experiences customers love.
  • Sharing work with your squad, design and leadership, remaining humble and open to feedback while not shying away from expressing your own opinion.
  • Holding a high bar for design in our Borrowing products, expanding the problem space to include all inputs that affect the final experience.
  • You'll have a good sense of how to prioritise, working in an ambiguous space where you are constantly experimenting to find the best solution. 
  • You’ll collaborate regularly using strong communication, documentation and facilitation skills. You’ll work closely with PMs, Engineers, Data scientists, User researchers and writers to make sure your team isn’t just shipping great designs, but they are deeply involved throughout the design process.

🤩We’d love to hear from you if

  • You’ve led the design of world-class product launches in a fast-growing company before. 
  • You understand that good design is not about trends but is built on top of principles and
    tradeoffs. You make well-reasoned design decisions always advocating for the best possible user experience. 
  • You’re passionate about inclusive design and accessibility, and you’ll design with all our users
    in mind. 
  • You care about the UI design details but are also comfortable zooming out, seeing the
    broader picture and connecting the dots to create a cohesive overall experience. 
  • You’re familiar with native mobile design patterns on Android and iOS and have designed
    polished apps for both platforms 
  • You’re passionate about sharing your knowledge, and raising the bar for design practice at
    Monzo. Previous experience mentoring designers is a big plus. 
  • You understand that writing is designing, you're a confident writer, and the copy in your
    screens is never an afterthought. 

🙌What’s in it for you

💰£90,000-£105,000 ➕ share options.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) 

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. 

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps

  • Initial call (30 minutes). A video chat with Natalie who is part of our hiring team.  This focuses on general suitability and fit for Monzo.
  • Portfolio Walk-through (45 minutes+). We'll ask you to prepare 1 case study which demonstrates your end-to-end design process and deliverables. You will go through this with our Design Manager for Borrowing and another designer in the team where they will ask follow up questions, digging deeper into your process and work.
  • Final round (2.5-3 hours). This involves 3 interviews covering craft, impact and teamwork. These typically happen across 2 days via three separate video calls. The portfolio submitted is used as a reference for these interviews to help set context for us, and save you time repeating yourself.

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to [email protected]. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. 

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

#LI-NH1


Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Lead Product Designer, Borrowing position?
    The suggested salary for this position is $180,000-$220,000*
  • Is telecommuting possible for this position?
    Yes, telecommuting is possible for this position
About Monzo
Monzo Bank Ltd, is an online bank based in the United Kingdom.
Website
Industry
Human Resources, Recruiting
Founded
2015
Size
1K-5K employees

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