Lead Product Designer

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia and the UK!

Who we are looking for

We're looking for a talented Lead Product Designer to lead the design of useful, usable, and desirable design patterns to help standardise and scale the experiences of client applications on our platform. This is a great opportunity to join a fun, exciting, and highly motivated team poised to create real impact. Come help us grow our design practice and contribute to developing product strategy as a champion for systems thinking and human centred design. You’ll work closely with our product development teams to discover and solve new, challenging problems in the shopper experiences space.

What you will do

- Design and maintain the components, UI patterns, and documentation for Aperture, Bazaarvoice’s design system and component library.

- Enhance and support our components library in Figma.

- Work closely with product designers to understand their needs and address their issues.

- Seek out creative, design-led solutions to challenging problems.

- Work with engineers as they build and support our UI kit.

- Iterate based on findings from research and feedback.

- Onboard new designers in internal tools and design system.

- Help develop and establish a team around design system.

What you should have

- Experience creating or working with design systems, with the proficiency to help evolve them.

- Robust experience in Figma usage and know all the ins and outs of Figma libraries.

- A product mindset with a passion for solving complex problems.

- A deep understanding of the entire product development process with the ability to collaborate with other designers, content writers, product managers and owners, engineers and researchers.

- Ability to design and ship functional, elegant, and intuitive designs for digital products that solve real-world problems and deliver business and customer value.

- Strong communication skills to help people across the company understand the rationale behind your proposals and the complex nuances of design problems.

- A growth mindset. Willingness to own problems. Comfort with ambiguity. A desire to make things better. A balanced sense of optimism and humility.

Basic qualifications

- 7+ years of product design experience.

- Some examples of work that demonstrates user-centred design solutions with strong visual and interaction design skills.

Desirable 

- Experience defining and creating design tokens.

- A passion for coaching and mentorship.

- Experience speaking at events.

We see our own success through our customers’ outcomes.  

We approach every situation with a customer first mindset.

We believe in the power of authentic feedback because it’s in our DNA. 

We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Our energy is contagious, because we hire for passion, drive & curiosity. 

We love what we do, and because we’re laser focused on our mission.

We seek to innovate as we are not content with the status quo. 

We embrace agility and experimentation as an advantage.

We bring our whole selves to the mission and find value in diverse perspectives. 

We champion what’s best for Bazaarvoice before individuals or teams.  

As a stronger company we build a stronger community.

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.