Lead Product Designer - Banking

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Remote | Full-time

As a Senior Product Designer for the Credit Experience team at Square Banking, you'll be at the forefront of redefining banking solutions for small business owners. Your role will be to design captivating experiences for small business owners seeking credit and lending options to grow their business. Additionally, you will develop pathways for business owners to establish credit. 

Your responsibilities include collaborating with Product and Engineering peers. You will help create visionary work that shapes the strategy of the Credit Experience team. You will be part of a dynamic design team, working with other designers, product managers, content designers, researchers, and engineers, and you will sit within Square's Banking team, reporting to our Banking Design Leader. 

You will:

• Drive discovery and ideation of new and novel product concepts 

• Partner with local Square sellers in your area to gain perspective on our products and uncover areas of opportunity

• Define how AI and other emerging technologies should integrate into our lending product experiences

• Guide the vision for credit products and achieve it through design explorations, documentation, and presentation

• Design from a customer-centric perspective, conduct/participate in user research, and integrate insights from data, research, customer support, and more in your design process

• Create professional, well-thought-out designs using established design systems and patterns

• Build strong relationships with peers across the business.

• Employ effective systems thinking and work to create unified, cohesive experiences across an ecosystem of products

You have:

• At least 8 years of relevant professional experience

• A portfolio that shows work you were directly responsible 

• Experience as a primary contributor to multiple high impact projects

• The ability to effectively question and collaborate with your leadership peers and drive conversations to next steps

• The ability to manage and prioritize your workload of multiple projects with different collaborators

• A strong desire to help customers, and are a self starter and show initiative to uncover insights, opportunities, 

Even better:

• You proactively drive discovery and bring back ideas that you are able to pitch to the team with strong rationale

• You have contributed to the long term product vision and roadmap in partnership with cross functional stakeholders 

• You are a design leader whose input is sought after by your team and cross functional stakeholders..

• You proactively provide feedback and mentorship to other designers via design reviews, knowledge sharing, or career guidance

• You are able to leverage existing design systems and standards and work to improve these systems and standards when necessary

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $202,500 - USD $247,500
Zone B: USD $192,400 - USD $235,200
Zone C: USD $182,300 - USD $222,800
Zone D: USD $172,200 - USD $210,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

We’ve noticed a rise in recruiting impersonations across the industry, where individuals are sending fake job offer emails. Contact from any of our recruiters or employees will always come from an email address ending with @block.xyz, @squareup.com, @tidal.com, or @afterpay.com, @clearpay.co.uk.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.