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Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.
This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.
Location:Hybrid several days/week in Toronto, Ontario.
Duration:6+ months
About the position
- Collaboration: working with service design directors, designers, and business stakeholders to understand and support their research needs; maintain and build relationships across various stakeholder groups; support Research team members as required.
- Research design: defining research questions, creating the research approach and participant recruitment plan, and selecting appropriate methods of data collection and analysis.
- Research preparation: creation of participant screeners; recruiting from internal employee panels or working with vendors to recruit external participants; creating research protocols.
- Data collection: conducting design research methods including observation/ethnography, diary studies, user interviews, usability testing, card sorting, etc.
- Analysis: utilizing qualitative and quantitative approaches to make sense of the data collected.
- Reporting: translating findings into easily understandable insights used to drive ideation and inform design, in diverse formats including experience maps, usability test reports, personas, etc.
- Education: Increase awareness of Design Research methods and processes with our internal and external partners; share areas of expertise within the Research team as required to support project and expand Research knowledge base and tools
Your background
- Deep knowledge of and experience with User-Centered Design and Human Factors research methods.
- Strong communications skills: written, oral, and graphical.
- Strong project management skills with ability to balance tasks spanning multiple studies.
- Knowledge of inferential statistics and familiarity with statistical analysis software (e.g., R, SAS, SPSS) is an asset.
- Undergraduate degree is required (graduate degree preferred) in psychology, anthropology, computer science, industrial engineering, human factors, human-computer interaction or a related field.
Blink is an Equal Employment Opportunity (EEO) employer and do not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.
Questions & answers for this position
- What is the type of contract for this position?The contract for this position is a Freelance contract
- What's the salary range for the Lead Design Researcher position?The suggested salary for this position is CA$110 - CA$128
- Is telecommuting possible for this position?No, telecommuting is not possible for this position
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