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Lead Design Program Manager job at Blink

Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love, and remember. With studios in Austin, Boston, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Facebook, Microsoft, NASA, Starbucks, and USAA.

We seek an embedded Design Program Manager to work with a key client account.

Duration:October through December 2022.

100% remote work

Function

As a Lead Design Program Manager, you will work collaboratively with our strategists, design, product and business teams to manage the overall E2E Strategy, Design and Research work streams across three prioritized areas of scope for 2022.

This is a leadership role that requires the ability to demonstrate leadership through design thinking.

Core activities include:
Tracks all major project milestones and deliverables, across E2E strategy and in-progress design work streams.
Ensures that initiative plans meet broader timelines for any dependencies with our technology organization and business partners.
Demonstrates the ability to handle project ambiguity.
Creates new and improves upon existing ways of working and processes.
Schedules and manages team checkpoints to ensure timely delivery across priorities, while also ensuring meetings are efficient and minimized.
Prepares management reporting, including status and project health.
Creates and fosters partnerships with cross-functional teams: research, business units, customer experience, and design.
Actively leads the Initiative team in partnership with the Design Lead, E2E Strategy Lead and Design Research Lead and is recognized by stakeholders as the single point-of-contact.

Requirements

5+ year's experience applicable to program management
Experience working in a cross-functional role
Experience working on e-Commerce products
Excellent communications & interpersonal skills
User Experience background highly desired
Experience with JIRA highly desired

Blink is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability.

Lead Design Program Manager

Function

Requirements

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