What is the type of contract for this job?

The contract for this job is a Internship contract

Is telecommuting possible for this job?

No, telecommuting is not possible for this job

Intern, Product Management job at Workato

About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers

Responsibilities

As a Product Management Intern, you’ll help shape Workato Insights - our emerging business intelligence tool that enables customers to measure ROI and monitor key business KPIs for their automations. You'll work on the feature that will transform how companies approach automation metrics and decision-making, making a tangible difference to Workato's positioning in the market. You will collaborate with cross-functional teams - design, engineering, and go-to-market (GTM) - to shape the product lifecycle and drive its success. The ideal candidate is passionate about user experience and data-driven product design, with a keen understanding of what defines an enterprise-standard BI experience.

You will also be responsible to:

User Research and Insights: Collect customer stories and translate these feedback into actionable improvements to ensure we are solving the right problems for our users. Gather insights on customer pain points, use cases, and how they interact with the feature.
AI & BI Research: Conduct in-depth research on emerging AI tools, generative models, and analytics platforms that improve analyst productivity and business intelligence.
Product development lifecycle: Assist product managers in translating business requirements into clear, technical requirements. Create user stories, define product specifications, and work with engineers to ensure delivery.
Go-to-Market enablement: Empower GTM and CS to evangelize Workato insights to their customers. Contribute to internal training to ensure everyone is aligned on how the feature works and its value proposition.
Documentation: Create and maintain detailed documentation for Workato Insights, ensuring a source of truth for its capabilities, limits, and use cases.
Data Analysis and Reporting: Analyze product usage data to identify patterns, trends, and opportunities for improvement. Present findings and drive data-informed product decisions.
Market Research and Competitive Analysis: Stay updated on the latest trends in business intelligence and automation, and help the team stay competitive by identifying gaps and opportunities in the market.

Requirements

Qualifications / Experience / Technical Skills

Completed or pursuing a degree in Computer Science, Computer Engineering, or a related field.
Familiarity with BI tools such as Sigma, Tableau, Power BI, Qlik, or SAP.
Experience with automation and integration concepts is a plus.
Knowledgeable about AI LLMs, Agent, and AI tools.

Soft Skills / Personal Characteristics

Strong Communicator: Capable of clearly communicating technical concepts to non-technical stakeholders and collaborating with teams across different functions. You'll be interfacing with senior leadership, giving you the opportunity to contribute directly to product strategy.
Data-Driven Decision Maker: A passion for data, with the ability to analyze trends and patterns and make product decisions rooted in evidence.
Organized and Detail-Oriented: Ability to prioritize and manage tasks efficiently, working with distributed teams in a fast-paced environment.
Bias to Action: Drive quick, iterative release and feedback cycles to ensure alignment with the product vision. Thrives in fast-paced environments and excels at collaborating with distributed teams across different time zones.