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Head of Product Ops (copy)

Full-timeProduct Operations Manager$230,000-$285,000*
Bengaluru, India
Employee discount programs
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Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it’s necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Our office in India is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle.

Your future team
We're looking for a seasoned product management executive to join Atlassian's ITSM product management leadership team! As the leader of our IT Operations-focused initiatives, you will help shape the future of Atlassian's fastest growing product, Jira Service Management.

What you'll do
You will lead a team of passionate Product Managers and partner deeply with your peers in Engineering, Design, Marketing, and Research.                                           

This is the chance to set the direction for an important part of our business, making some hard trade-offs and navigating a challenging but super rewarding space.

You must be adept at working with geographically dispersed teams to align strategy and execution. You will also join forces with various platform and product teams to consume and empower core functionality, playing as a team of teams and influencing multiple departments with your organisation's vision.This work will directly impact tens of thousands of customers and hundreds of thousands of users.

We don’t expect you to be able to tick every box. We value culture and values fit above everything.

Your Background

  • 10+ years of experience leading product strategy and direction for Enterprise/B2B software products
  • Domain expertise in ITSM, IT Operations or adjacent markets is highly advantageous
  • Strong engineering / technical background and understanding of technical architecture
  • Track record of managing and scaling product teams, including leading leaders and working with geographically dispersed product teams
  • Significant experience leading and growing product leaders
  • Customer Obsession! Ability to steer a team of 300+ professionals across design, product management, and engineering to ship impactful products that solve customer and business problems
  • Have overseen an end to end a customer/ market facing product, with experience leading multiple streams of work with multiple teams and roadmaps
  • Ability to paint a compelling vision to inspire your teams and partners
  • Deep understanding of building solutions to meet the needs of enterprise customers
  • Ability to communicate directly and clearly with executives, with a strong emphasis on careful listening
  • Good instincts matched with deep analytical thinking. Comfortable defining and tracking key business and usage success metrics
  • Thought leader in product craft - someone who is excited about furthering the art of product management
  • Relevant domain expertise in Dev / DevOps a plus
If you have the drive and passion to steer product strategy, and grow Product Management at Atlassian in India then this could be an outstanding opportunity.

Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world’s best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • What's the salary range for the Head of Product Ops (copy) position?
    The suggested salary for this position is $230,000-$285,000*
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Atlassian
Atlassian Corporation Plc is an Australian software company that develops products for software developers, project managers and other software development teams.
Collaboration, Enterprise Software
5K-10K employees

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