Head of Product Marketing, Creator Platform & Marketplace

Eventbrite has built a world-class events marketplace, enabling entrepreneurs around the world to build and grow their businesses with live events while helping event-goers discover unique, local things to do. We are looking for an experienced and highly strategic Head of Product Marketing for Eventbrite Creator Platform & Marketplace. This leader will own the strategy for increasing acquisition, usage, and retention for event creators on the platform as well as driving the adoption of creator tools and ads products that increase conversion and e-commerce in our marketplace. You’ll do this by uncovering data-driven insights to improve product positioning, influence product roadmaps, enhance customer journeys, and oversee go-to-market campaigns.

Our Product Marketing team’s mission at Eventbrite is to champion the needs of event creators and consumers to bring irresistible product experiences to market, ensuring customers understand how Eventbrite’s products and features can enable their success. We work cross-functionally to action customer and market insights by influencing product and monetization strategy and developing positioning, messaging, and go-to-market plans for Eventbrite’s suite of products and services. 

As Head of Product Marketing for Creator Platform & Marketplace, you will lead a team of product marketers to increase acquisition, improve creator tools, and drive event merchandising and e-commerce on our platform. You’ll help refine creator insights and segmentations, craft messaging and product positioning, inform the product strategy, own pricing, and execute multi-channel go-to-market campaigns at the intersection of empowering entrepreneurs to grow their businesses and providing a performant consumer experience.

You will partner with cross-functional teams to drive coordinated successful product launches by articulating market requirements, defining and measuring success, executing go-to-market plans, and helping craft messaging that clearly communicates the value of Eventbrite’s platform and marketplace. In partnership with research, analytics, and customer-facing teams, you will develop a deep understanding of our customer needs, market landscape, and product features and champion the customer throughout the organization.

This role will require you to bring a combination of strategic thinking, analytical rigor, strong communications, and operational excellence. The right candidate will thrive in an entrepreneurial environment and be motivated to hit and exceed our business targets. Your mission (and ours) is unique and powerful: bringing the world together through live experiences.

At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more. 

Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses. 

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.  

We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world. 

Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing. 

Eventbrite believes that vaccines are one of the most powerful tools to fight COVID-19 and save lives. It aligns to our mission to bring the world back together through live experiences. Proof of completed COVID-19 vaccination will be required for all US applicants and employees to enter any Eventbrite office and/or interact in a physical setting with Eventbrite employees. Eventbrite will consider exceptions to this policy for medical or religious reasons on an individualized basis.