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Head of Product Marketing

Health insurance
Retirement benefits
Paid time off
Employee discount programs
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At Courier, we are on a mission to make computer-to-human software communication delightful.

To do this, we want to do for notification infrastructure what Stripe has done for  payments infrastructure as well as make building and sending notifications fast, easy, and delightful. We’ve created the complete user communication stack for developer teams: our API takes the tedium out of integrating various notification channels, while our Studio lets anyone design a message template and deliver the right message to the right user at the right time with a single API call. Email, Push, Slack, SMS, you name it. 

We’ve raised $12.5 million from Bessemer Venture Partners, Matrix Partners, Twilio, SendGrid, Slack, and Y Combinator. We're fanatical about delivering an amazing experience to software developers of companies big and small, and our goal is to build a platform that developers don’t just use but one that they love. If you want to push the frontier in developer tooling, we want to work with you.

We're looking for a creative, results-driven marketing leader to help evolve and communicate our product story. We solve a problem that nearly every software engineering team has, however most don't realize there is an alternative to building and maintaining the solution internally. Our product marketing challenge is effectively framing our product as a core part of the developers stack that not only frees up engineering resources, but that also enables their product to deliver a better, more differentiated experience. If you love highly technical products (APIs, developer infrastructure, cloud services, etc.) and fast-paced startup environments then this could be a great role for you.

You will

  • Own product positioning by understanding customer pain points, product roadmap, market trends, and competitive forces
  • Plan and execute product/feature launches and related sales enablement across cross-functional teams spanning Product, Marketing, Support, Success, Sales
  • Develop compelling product-centric content for prospective and existing customers including emails, blog posts, webinars, product videos, sales sheets
  • Work with Product Management to establish a continuous feedback loop(encompassing market trends, customer needs, and competitive factors) to influence the product development roadmap and mitigate product gaps
  • Collaborate with Sales and Success to understand & support ongoing enablement, and maximize the impact of messaging for prospects and existing customers through training and sales collateral
  • Build and lead Courier's Product Marketing team


  • 4+ years of product marketing experience
  • Experience with product lead go-to-market
  • Demonstrated track record developing effective messaging strategy for B2B software
  • Ability to effectively communicate with a diverse, technical audience
  • Ability to thrive in an environment that encourages open communication, collaboration, and agility
  • Ability to prioritize, problem solve, multi-task and work independently in a dynamic, rapidly changing workplace
About Courier

Our Values
- Zoom Out: Don't just stay in your lane. Take the blinders off and look at the entire business.
- Keep It Real: Be honest with yourself about what is going really well, and what isn't. Celebrate wins and have hard conversations.
- Talk To Customers: Working with developers isn't a job role here - it is something we all need to do. Hop on a Zoom, reach out in Slack, build a relationship.
- Have An Opinion: Each team member is an expert on what success will look like for Courier. Nobody else has the answers.
- JFDI: There will always be more work to do than people to do it. If you see something that needs to get done, just f*cking do it. Don't wait for someone else.

Diversity, Equity & Inclusion
At Courier, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in how software communicates with humans. As an equal opportunity employer, we are committed to building an inclusive environment where you can be you. Please don’t hesitate to ask if we can accommodate you in any way both during the interview process and after.

- Top of market salary
- Generous equity plan
- Top of the line PPO health insurance plan (medical, dental & vision) – we cover 99% of your personal and dependent premiums
- 401k through Vestwell
- Flexible Health Savings Account
- Unlimited Paid Time Off (Vacation, Sick & Public Holidays)
- A brand new workstation and credit card to cover any other necessary expenses
- Free lunch in the office and $25 DoorDash credit on Fridays
- Annual personal development budget
- $100 monthly commuter benefit contribution
- Other perks and discounts through Sequoia

Security & Compliance
Courier takes protecting the data of our customers – and of their notification recipients – seriously. Every Courier employee goes through security training and a background check as part of onboarding. Each employee is expected to follow Courier's security and compliance processes, and uphold industry best practices.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Courier
Courier is a notification API built for developers. Design once, and deliver to any channel – email, Slack, SMS, push, and more – all through a single API.
11-50 employees

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