Fanatics is a leading global digital sports platform, complete with offerings that excite fans and maximize the reach and presence for partners across the entire sports ecosystem. Come help us build a company the world has never seen before! We are first and foremost a technology company. We build innovative fan experiences through highly analytical, forward thinking, and open-minded collaboration. We are passionate about evaluating and finding the right tech for the jobs at hand, and we get excited about building solutions for modern challenges.
The Head of Product Management will lead our global Vertical Brands Business product team with a combined revenue impact of ~ $2BB for the company.
Below are areas that give you a feel for what we're looking for from candidates and the overall responsibilities in this role:
Strategic
- This is a highly strategic, impactful role in the fast-growing Vertical Brands business and lead the technology roadmap of the digital transformation. This role requires strong partnership with key business, technology stakeholders including CXOs of various groups
- Shape the vision of the Vertical Integrated Platform and providing leadership to develop strategic assets through innovation, creativity, and technology
- Parter with the business to achieve company-wide goals of on-time shipping, improved service levels, while simultaneously reducing costs through innovative global expansion opportunities
- Create and lead a unified view of the Vertical Integrated Platform that seamlessly works for the variability in customers, orders, and fulfillment methods
- Champion the customer experience of our business users, partners, and vendors to drive engagement and growth by empowering design teams to deliver intuitive user experiences
- Achieve AI/ML based automation in the areas of Inventory, Fulfillment and Allocation by closely working with business and engineering partners in merchandising, fulfillment, sourcing & manufacturing
- Participate and lead build-buy decisions of technologies as needed
Leadership, Culture
- Lead, building a team of high-performance Product Management professionals and leaders that are business savvy, customer centric, detailed oriented with requirements & focus on quality
- Cultivate a highly collaborative environment that builds trust, drives accountability & transparency, facilitates tough but respectful conversations, and encourages introspection
- Develop a culture that is biased towards execution & results aligned with the company’s long term strategic goals, and that delivers a best-in-class customer experience
- Celebrate the teams’ victories. Participate in teams’ spotlight that motivates and energizes the team.
Stakeholder Management, Alignment & Execution
- Communicate product plans, understand stakeholder perspectives, and drive alignment with a diverse group of teams
- Ability to manage multiple complex and competing priorities and make the right trade-offs that increase the teams’ focus and productivity
- Managing cross functional requirements and dependencies. Show-and-tell using tools like Jira advanced roadmaps and Airtable are desired and encouraged
- Lead discovery and scoping of various features and enhancements with stakeholders with clear deliverables and processes related to scope management
- Participate and drive scrum-of-scrums and other scaled agile meetings as needed
- Drive adoption of products and change management through well-thought out surveys, stakeholder interviews, success criteria, project plans and risk mitigations where necessary
- Proven ability to build and maintain strong, mutually respecting working relationships with all levels of management, peers, and direct reports
- Display polished, clear, transparent, and concise written and verbal communications. Ability to communicate with all levels of the organization.
Product Vision
- Ability to articulate and execute the product strategy closely collaborating with key technology and business leaders. Examples could include: new, innovative, differentiated product experiences that are strategic to the brand, company
- Drive large improvements in key customer pain points and business operational efficiencies with the right level of alignment.
- Invest and partner with business teams on change management
Requirements and Experience that'll help you succeed in this role
- 12+ Years of product management experience
- 10+ Years of people management experience within a Product Management team
- Experience with large scale digital transformation through automation in a B2B or B2C business in a complex regulatory landscape through automation
- Experience in enterprise level supply-chain, retail or similar industry in a management role
- Experience leading innovative, customer-centric and technology products
- Proven delivery through clear business and user engagement metrics.
- Ability to successfully drive strategy, planning and cross -business prioritization
- Ability to clearly define, articulate, and tie product & business KPIs to technology solutions
- Demonstrated sensitivity and sound judgment in product decisions in balancing technical, design and business process debt and the ability to make trade-offs
- Own and lead complex roadmap planning in partnership with technology, business, finance, compliance and sustainability.
- Previous management of a globally distributed team across multiple time zones and locations with an appreciation for varying cultures and work styles
- Detail-oriented, with excellent analytical, technical and problem-solving skills
- Ability to thrive in a fast paced and dynamic environment
- MBA or equivalent work experience
- Sense of humor, willingness to laugh at danger and an appreciation of the ironic are huge plusses
Things We Care About
·Your career growth, your ideas, your work-life balance, and your well-being.
·Diversity and Inclusion
Company Overview
Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.
The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today’s 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics’ partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.
As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Fanatics recruiters will only reach out to applicants from an @fanatics.com or @fanatics.co.uk email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers
Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices.
NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.