Head of Product

The power of prediction starts with Heartex. We build software that helps people do what only they can do – give meaning

Data fills our modern world. It flows prolifically inside organizations, customer interactions, through product usage, environmental research, healthcare imaging, and beyond. What if we could use any of that historical data to predict the future? The fact is, in most cases we can make predictions through Machine Learning and AI, but to do so in a meaningful and impactful way, historical data needs to be accurate, comprehensive, and absent of bias. 

In order to make the best predictions, we believe internal teams with domain expertise should be responsible for annotating and curating data. It's called data labeling, and it’s a process of real people giving meaning to the information they see on the screen. Heartex was founded to take data labeling to the next level. 

We believe that data labeling is a team sport. Data scientists, subject matter experts, engineers, operations, and annotators must work collaboratively to ensure quality results and an efficient process. That’s why we created Label Studio, which has quickly become the most popular open source data labeling platform with 1000,000 users around the world, alongside a community of thousands of data scientists sharing knowledge and working to advance data-centric AI.  

Heartex is a fully distributed organization with people all over the world. We have team members in North America, Europe, and South America across 6 countries. We believe that data labeling is a team sport. Data scientists, subject matter experts, engineers, operations, and annotators must work collaboratively to ensure quality results and an efficient process. That’s why we created Label Studio, which has quickly become the most popular open source data labeling platform with 1000,000 users around the world, alongside a community of thousands of data scientists sharing knowledge and working to advance data-centric AI.  

Heartex raised $25 million in Series A funding, bringing our total funds raised to $30 million from notable investment partners Redpoint Ventures, Unusual Ventures, Bow Capital, Swift Ventures, as well as angel investors.

Try Label Studio for yourself.

About the role: 

Heartex seeks a passionate, empathetic and data-centric Head of Product to lead our Product organization, and usher in the next generation of AI-powered data tooling. This position will work closely with the co-founders and other leaders within the company.  As part of the leadership team and reporting to the CEO, this role also has significant impact and influence on the entire organization by serving to uplevel our team, define our strategy, and encode those in goals and metrics all while upholding our values and culture. You will drive the product vision, strategy, and development of our product portfolio, including both existing Label Studio Open Source and Enterprise product offerings.

You will:

• Own our Product Roadmap: Develop, maintain, and execute a strategic product roadmap that aligns with the company's vision and objectives. Continuously refine and prioritize product initiatives to ensure timely delivery and maximum value to our customers.
• Manage the Product Lifecycle: Utilize your experience in taking products from inception to scale within a SaaS startup environment to oversee the entire product development process, ensuring a strong focus on customer needs and market demands.
• Develop a Customer-Centric Product: Foster a customer-centric mindset within the product team, translating customer feedback and insights into actionable product enhancements and features that drive user satisfaction and loyalty.
• Define and Monitor Success Metrics: Establish key performance indicators (KPIs) to measure the success of product initiatives and overall product health. Regularly review and analyze data to make informed decisions and guide product strategy.
• Experiment and generate data-driven insights:  Develop and execute data-driven strategies that drive user acquisition, retention, and growth through experimentation and A/B testing. Utilize your experience and knowledge to design and execute experiments that test hypotheses and validate assumptions, using customer insights to drive product innovation and differentiation.
• Foster Tight Collaboration with Engineering Team: Build and sustain a robust, productive partnership with the engineering team to ensure the successful execution of product development. Serve as a bridge between product management and engineering, fostering clear communication, aligning expectations, and offering guidance and support to help them efficiently and effectively build the product. Cultivate a culture of teamwork, innovation, and agile continuous improvement to achieve outstanding results.
• Mentor and Lead the Team: Be a people leader, mentoring, guiding, and growing successful teams, while fostering a strong team culture centered on project management, attention to detail, and best practices.
• Lead GTM and Pricing Strategy: Lead the development and execution of go-to-market and pricing strategies with a focus on product-led growth, collaborating closely with sales, marketing, and customer success teams to maximize revenue and customer acquisition.
• Align Multiple Stakeholders: Act as the primary point of contact for cross-functional teams, including engineering, design, sales, and marketing. Effectively communicate product requirements, priorities, and timelines, and ensure alignment with both internal and external stakeholders.
• Drive Product Innovation: Identify opportunities for product differentiation, and work closely with the engineering and design teams to conceptualize, prototype, and launch innovative new features and product improvements.

What you’ll bring

• Strong knowledge in machine learning/artificial intelligence application in user-facing products, including an understanding of key technologies and the problems they are capable of addressing.
• Experience in taking products from 0 to 1 and from 1 to 10 in a SaaS startup environment.
• Extensive experience in GTM and pricing with a focus on product-led growth.
• Customer-centric mindset with the ability to translate it into the product development process.
• Successfully implemented data-driven processes to create rigorous product experimentation and actionable roadmaps.
• People leader with a track record of leading, mentoring, and growing successful teams.
• Ability to create a strong team culture around agile project management and detail-centric best practices.
• Understanding of user experience and design, and ability to partner with designers to drive execution around UX.
• Able to distill product roadmaps into digestible presentations for key customers and partners.
• Deep experience with analytics to understand feature usage, adoption, retention, comprehension, and utilization.
• Excellent communication skills.
• Creative and strategic thinker who collaborates with marketing to develop go-to-market strategies and campaigns.

It is an exciting time at Heartex, we are a growing startup and at this stage we are constantly evolving. While we have put a lot of thought into your first and most important initiatives, it’s only an example and something we will work on together. We're always learning and growing, so like us this role will evolve and expand. We hope that this opportunity sounds exciting to you and that you consider joining us on our journey!

At Heartex

While our community and customers enjoy our products, we understand it is our team who make that possible. That is why we want to support you in doing your best work. To explore more about our team please visit the about our team page.

We hope you are interested in our opportunities and encourage you to apply even if you are not sure you fit all of the requirements. When applying please include: A short document covering of your experience & skills, such as a resume or linkedin profile. If you have a cover letter expanding on your background and why Heartex is of interest to you, even better, though a cover letter is not required & will not impact your application status. When we receive your application, we’ll get back to you about the next steps.

Heartex is an Equal Opportunity Employer. We are committed to building an organization that welcomes diverse backgrounds and lifestyles. Our goal is to create an inclusive work environment that is equitable and where everyone feels they belong. We foster open and transparent communication and a workplace where discrimination and harassment are not tolerated. If you need any accommodations or assistance to make your interviews more accessible please do not hesitate to reach out to us.

We do not discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences.

At Heartex we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North America. For US based candidates in Colorado and most US remote metro areas our base cash compensation for this role is targeted at $150,000 to $200,000 USD. For candidates in San Francisco and New York metro areas the base cash compensation range is $190,000 to $230,000 USD. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.