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The contract for this position is a Full-time contract

Is telecommuting possible for this position?

Yes, telecommuting is possible for this position

Head of Product Design job at Tile

We’re looking for open-minded individuals who want to expand the ways technology can help people. We work fast, collaborate, and celebrate as a team. We’re united by a commitment to shaping Tile’s culture around the needs of our colleagues and customers, and by our desire to build a diverse and welcoming workplace.

The Product UX team focuses on creating a world-class experience for Tile users across all platforms as we scale our app and services. We are looking for a Head of Product Design to lead the team to meet our expanding vision.

As the Head of Product Design, you’ll inspire and empower the UX Design team to do their best work. You’re motivated to create compelling user experiences grounded in strategy and focused on the business's long-term objectives. You can listen with affinity, explain the “whys” behind decisions, push the status quo, and represent your viewpoints with conviction. This role balances the day-to-day direction of UX projects, guiding concept development, and rolling up your sleeves to work out the details when things get stuck. Whatever the feature or service, you seek to build a compelling user experience that leaves no user behind.

Responsibilities

Pioneer what it means to have a world-class experience for Tile. Elevate the quality of the customer experience by ensuring the delivery of designs that are easy to use, easy to learn, and scalable from the Product UX team
Lead and manage the Product UX Design organization. Attract, recruit, and develop UX talent to build a world-class team.
Set design direction for all Tile UX design, in particular for new features and services
Serve as the strategic voice for Product design. Collaborate and brainstorm with Product managers on future-looking concepts
Support research efforts by collaborating with the Consumer Insights team on large research projects. Create research stimulus and concepts, and support ongoing usability research
Direct the Industrial Design of Tile’s hardware products in collaboration with Engineering and Product Marketing teams
Work with other Design leaders across Tile and Life360 to strengthen both companies’ community of Designers to become a cohesive and influential presence across the two entities. Make Tile known for the quality of its design
Define and codify Tile’s UX guidelines to scale internally and across partnerships

About you

You build incredible teams; great designers want to work with you, and emerging designers learn from you
You are customer-obsessed. You listen through understanding data, consumer research, reviews, and direct conversations with your users
You design across platforms to build an ecosystem that delights customers while pushing the category forward
You are a cross-functional thought partner who pushes those around you to deliver the best possible experiences
You can scale an app’s functionality while improving its simplicity and ease of use
You can align Design goals and strategies to support the business and articulate it to business leaders
You like unexplored territory and taking on abstract problems. If you don’t have a blueprint for doing something, you invent it
You are an excellent and clear communicator. You expect and deliver transparency in your communication with others
You are self-aware, humble, and respect your colleagues

Qualifications

10+ years experience in product UX design with 5+ years managing a team of internal designers
Experience designing for consumer audiences on high traffic properties
Strong sense of interaction design, information architecture, typography, visual and motion design.
An online portfolio with examples of past projects
Experience working with technical teams in an agile environment
Excellent communication, writing, and presentation skills
Strong knowledge of Figma and Adobe Creative Suite
Experience designing / directing consumer Industrial Design products is a plus
Experience working with subscriptions
Experience working across hardware and software is bonus

Benefits

Work with an adept team of people who love what they do
Flexible work program
Comprehensive health insurance, dental, vision, 401k, and pre-tax commuter deduction
Hybrid/ remote work environment, depending on position

Tile has a Mandatory COVID-19 Vaccination Policy that applies to all employees that work on-site at our San Mateo office. Employees not working remotely will have to upload their vaccination records via a secure link within the first week of their employment.

#LI-Remote

To learn more about Tile, click here to be directed to our careers page!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Head of Product Design

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About you

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Benefits

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