Head of Product Design

Amperity is more than just a leading Customer Data Platform — it's a unique mix of people, technology, and opportunity. The people are whip-smart, deeply committed, and energizing. The technology is multi-patented, AI-powered, industry-shaping customer data management software that we invented because there was no way to solve the problems that we wanted to help consumer brands overcome. The opportunity is twofold: a market opportunity to provide a solution that consumer brands have been trying to find for decades, and a personal opportunity to grow and learn and hitch your career to a rocket ship. 

Since our founding in 2016, Amperity has been growing 2.5X year-over-year. We've raised $187M in funding, including a recent Series D that increased our valuation to over one billion dollars. We're going places, fast, and we want you to come with us. 

We help top brands make sense of massive amounts of transaction and engagement data so that they can finally know who their customers are, what opportunities exist, and how to provide the kinds of experiences that delight consumers and move the business metrics that matter. Our customers include Starbucks, Alaska Airlines, Patagonia, Kroger, J. Crew, Brooks Running, Planet Fitness, DICK's Sporting Goods, and many more. 

We're building something that's never existed before, and we're doing it in a way that's great for consumers, transformational for our customers, and career-making for the members of the Amperity team. Come help us make it happen! 

The Role

We are looking for a Head of Product Design to grow and lead our talented team of designers. This position requires a highly collaborative design leader who is comfortable leading big-picture thinking and working in the details. You’ll work to deeply understand our customers and the brands they serve, create our design foundation, set the vision for the design of our product line, and collaborate with product managers, engineers, and data scientists to craft the Amperity experience.

You have at least 5 years of professional design experience, including building and managing design teams working on internet products. You enjoy finding new ways to bring data to life in the experience, showcasing insight and encouraging exploration.  You pride yourself in your ability to identify and nurture design talent, set your team up to do their best work, and empower every member of our product and engineering team to build great software that improves the design with every addition.  You can envision big ideas for the future, and can also define the steps to get from here to there, balancing evolution and revolution with an eye towards the customer.

Interesting Problems

• Understanding the business value of a unified customer view and making that available to our customers.
• Crafting a powerful and elegant user experience to make these systems accessible for people across a variety of roles.
• Scale our design team by developing and learning from the team we have, recruiting in new roles, and setting the foundation for expansion.
• Recruit new designers and actively participate in the hiring process for product design, brand design, and other roles within the company.
• Collaborate with product management, engineering, research and data science to ensure a smooth and reliable product development process.
• Create a culture of design thinking that leads by inspiration and practices, empowering every person on the team to contribute to better design.

About You

• Want to be part of a growing company and be close to the work, the customers, and the product.
• Experience delivering multiple successful design outcomes from start to finish — spanning need finding, problem-framing and research all the way to post launch calibration, measurement and iteration.
• Get energy from the creative process that spans design, product and engineering. 
• Passion for building products that transform data into delightful customer experiences.
• Fluency in UX best practices in web applications.
• Experience leading, managing, and mentoring designers and leading high performance and high trust teams.
• Experience partnering with marketing and brand design to drive a cohesive philosophy across the entire customer journey.
• Demonstrated success working in a fast-paced, swiftly-changing environment.
• At least 5+ years managing design teams working on internet products, experience on data visualization or marketing products a plus.

Benefits

We offer all the benefits you’d expect from a great place to work: 100% employee healthcare coverage, transportation subsidies, a comfortable work environment with plenty of snacks, and other employee experience perks like events and activities, both in-person and remote. We also offer self-managed PTO and the flexibility to do your best work in the way that works for you. We provide an inclusive environment where you’ll be challenged to find and unlock your full potential, surrounded by a team of world-class people driving for excellence. 

Amperity is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.