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Bolt

Head of Product

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We are witnessing a massive shift in consumer behavior from offline to online. With it, there is a need for technologies that enable online businesses to thrive. Bolt is at the center of this universe working on the next generation of e-commerce, having created a best-in-class buying experience from checkout to fraud detection, payments, and more. With our help, retailers can successfully compete with the online retail giants that have the means to invest in technology. 
Bolt is taking a unique approach to improving e-commerce by partnering with retailers to embed our technology deep within their existing tech stacks. This means we need to have world-class tools, integrations, and products designed to help our merchants succeed. Bolt is looking for an experienced product leader to own and drive our Merchant product offerings. We need someone to balance short-term merchant needs with longer-term initiatives to add new value propositions to our merchant offering. 
To excel in this role you will need to be structured in your thinking, a technical expert, customer, and quality obsessed, able to work directly with partners and customers, and willing to move fast and iterate. You will partner with engineering, design, and other cross-functional teams to drive short-term results as well as long-term innovation. Lastly, you need to be comfortable moving into uncharted territories building products and features outside of your areas of expertise. This is a high-impact role that welcomes bold thinking, a deep passion to make our customers successful, and the ability to directly impact our business results.  


What you’ll do

  • Develop and evangelize the vision and strategy for onboarding and retaining Merchants
  • Translate the long term vision into clear actionable next steps for the teams to execute against and deliver against the goals by building a high performing team that is known for their customer obsession, data-backed decision making, experimentation prowess, and speed of delivering high-quality products
  • Seek out customer, data, and design-driven insight and use that insight to help define the vision and plan
  • Consistently deliver high-quality new products and features while improving the reliability of what already exists.
  • Set audacious goals for your area’s impact on the overall organization and regularly hit them.
  • Speak the language of the engineering, design, data science, and go-to-market functions to coordinate complex cross-functional initiatives.

What would set you up for success

  • 8+ years of experience as a product management leader with experience building and leading high performing product teams at a successful tech company
  • Customer-first mindset with a  clear history of delivering high-quality products
  • Proven track record of taking products from 0 to 1 and scaling offerings Exceptional ability to work cross-functionally across engineering, design, and data
  • Excellent communication skills that galvanize the team Experience in B2B and eCommerce is a plus
Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please let us know.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Bolt
Bolt was a social networking and video website active from 1996 to 2007 before reopening in April 2008.
Website
Industry
Online Portals, Social Network
Founded
2014
Size
251-1K employees

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