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Bolt

Head of Product Analytics - Shopper

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We are witnessing a massive shift of consumer behavior from offline to online. With it, there is a need for technologies that enable online businesses to thrive. Bolt is at the center of this universe working on the next generation of ecommerce, having created a best-in-class buying experience from checkout to fraud detection, payments and more. With our help, retailers can successfully compete with the online retail giants that have the means to invest in technology. 

Data is a foundational part of Bolt products, from fraud detection to dynamic features optimizing for conversion. To accelerate the company’s growth, Bolt is hiring a leader to grow our product analytics function. This leader will partner closely with product management, product design, and engineering to generate actionable insights that will shape our long term vision and strategy. We expect this leader to serve as a player coach as we grow the team both managing a small team of product analysts and getting in the weeds to make progress on making our product organization more data driven.

What you'll do

  • Build a strong product analytics team at Bolt.
  • Cultivate a data driven culture within the product team and advocate for it across the entire company.
  • Partner with product teams to create hypotheses, define quantitative goals, and design experiments.
  • Partner with engineering to improve data collection through data infrastructure design, data pipelining, and warehousing solutions.
  • Help set the longer term vision for Bolt’s product offerings by providing a data-driven perspective and transforming the data into actionable insights.
  • Define the Product Analytics team’s long-term roadmap, align with your cross-functional partners, and own it end-to-end.  
  • Conduct exploratory data analyses to discover patterns and insights to inform future strategy.
  • Create models and forecasts to help us predict change and set goals.
  • Summarize and evangelize your findings across the company from the tech teams to the go-to-market teams to leadership.
  • Build strong collaboration and connective tissues with the other LoB product analytics teams

What would set you up for success

  • 5+ years of experience as a data leader with experience building and leading high performing data teams at a successful tech company
  • Customer first mindset with a clear history of helping deliver high-quality products
  • Exceptional ability to work cross functionally not just with tech but also other areas of the company like BD, Sales, Marketing, and Customer Experience
  • Proficient in statistical techniques and concepts (regression, power analysis, clustering, etc.)
  • Proficient in SQL and R or Python (or equivalent)
  • Proficient in A/B testing
  • Proficient in metric definition, sizing, and performance management
  • Experience with BI tools (Metabase, Looker, etc) a plus
  • Experience with data warehousing, data pipelining solutions a plus
Bolt is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. If you have a disability or special need that requires accommodation, please let us know.
Questions & answers for this position
  • What is the type of contract for this position?
    The contract for this position is a Full-time contract
  • Is telecommuting possible for this position?
    No, telecommuting is not possible for this position
About Bolt
Bolt was a social networking and video website active from 1996 to 2007 before reopening in April 2008.
Website
Industry
Online Portals, Social Network
Founded
2014
Size
251-1K employees

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