Head of IT Product Management, Corporate Systems & Integrations

Locations: US Remote 

About the Department:

Cloudflare’s IT/Enterprise Engineering, Planning and Governance Team (ITPG) is a crucial pillar of the CIO Organization. It manages programs, initiatives, and IT product roadmaps across IT Infrastructure, Enterprise Systems, and Enterprise Engineering to enable Cloudflare internal teams to operate most efficiently. The team establishes end-to-end governance principles and frameworks, leads business partnering, drives program planning, execution and demand and resource capacity management. 

About the Role:

We seek a visionary Head of IT Product Management, Corporate Systems & Integrations, to drive innovation in our core backend systems (Hire-to-Retire, Procure-to-Pay, etc.). Shape product strategy to address stakeholder needs and streamline processes. Your leadership extends beyond strategy. You'll foster collaboration with cross-functional teams (Engineering, Legal, BI, etc.) to deliver seamless experiences across Security, Integrations, and Data Management. You'll mentor a high-performing team of Product Managers, cultivating a culture of customer focus, continuous improvement, and excellence.

Responsibilities:

• Product Management:
• Drive key technology partnerships in service of executing 12-month rolling product roadmaps through IT Product Managers.
• Own product strategy for core business processes like Procure-to-Pay, Order-to-Cash, Hire-to-Retire, and Record-to-Report.
• Guide product development across verticals like Finance, Security, Legal, Business Intelligence, and Integrations.

Relationship and Stakeholder Management:

• Proactively engage with key stakeholders (C-suite, department heads) to understand their needs and align product roadmap with business objectives.
• Foster a culture of open communication and collaboration across cross-functional teams (Finance, Legal, BI, etc.) to ensure seamless IT product delivery.
• Build strong relationships with internal and external stakeholders, managing expectations and effectively communicating product vision and progress.
• Present compelling product strategies and roadmaps to executive leadership, securing buy-in and necessary resources.
• Advocate for the end user, ensuring product solutions address customer needs and pain points.
• Maintain clear and transparent communication with stakeholders, keeping them informed of product decisions, roadblocks, and progress updates.

• Leadership:
• Provide direct leadership and mentorship to Product Managers, fostering a culture of growth for the global team.
• Develop and implement strategies for acquiring and upskilling talent to meet evolving needs.
• Resource Capacity Management:
• Lead resource allocation optimization and forecast future resource needs based on business goals and tech initiatives.
• Conduct gap analysis to identify areas requiring additional resources.
• Oversee the G&A product budget and resource allocation, utilizing KPI reporting and performance management to drive overall productivity.
• Analyze and model resource utilization, costs, and budget for optimization.

Desired Skills & Experience:

• Master's degree in Computer Science or a related field (preferred).
• Minimum 7-10 years of product management experience (including people management).
• SAP experience is a plus.
• Exceptional communication and collaboration skills, with the ability to distill complex contractual, technical, financial, and value points for diverse audiences.
• Data-driven mindset with a passion for solving complex business problems and recommending continuous improvement initiatives.
• Ability to thrive in a fast-paced, highly dynamic work environment.
• Structured thinker with a proven ability to tell stories with data and deliver insightful recommendations.

Compensation

Compensation may be adjusted depending on work location.

• For Colorado-based hires: Estimated annual salary of $214,000 - $262,000
• For New York City, Washington, and California (excluding Bay Area) based hires: Estimated annual salary of $240,000 - $294,000
• For Bay Area-based hires: Estimated annual salary of $253,000 - $309,000

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave